Senior Communications Writer

About the Role:

Unite Us is seeking a dynamic Senior Communications Writer to elevate our internal and external communications. The ideal candidate has a passion for storytelling, exceptional writing and editing skills, and a knack for turning complex ideas into clear and concise messages. 

In this pivotal role, you'll work with communications leadership to drive our company-wide communication strategies to enhance employee engagement through various channels including our intranet, Slack, and all-hands meetings. Collaborating closely with cross-functional leaders, you'll craft and execute impactful messaging that keeps our team informed and motivated.

You'll develop and maintain internal communication platforms, strategize engaging corporate emails, manage knowledge resources, and orchestrate internal events. Your efforts will not only boost internal morale but also ignite enthusiasm for our market-facing initiatives, fostering brand advocacy among our employees.

As a key player in our marketing communications team, you’ll also be instrumental in our market-facing and customer messaging, helping shape our brand story in the market through compelling content (newsletters, web copy, case studies) and events! 

Candidates should be collaborative, adaptable, and able to work independently with cross-functional teams. They demonstrate strong leadership capabilities and have experience managing internal communication platforms and employee engagement initiatives. Additionally, they have a keen understanding of employer branding and can effectively manage external communication channels to attract and engage potential employees.

 What You’ll Do:

• Internal Communications Strategy: Work with the Senior Director of Brand and Communications and department heads to execute a dynamic internal communications strategy that embodies our goals, values, and culture and keeps us aligned.

• Internal Communications: Execute on all internal programs and channels (All Team Meetings, email and Slack announcements, the Intranet, and presentations) that equip employees with the information, resources, and excitement they need to fuel excellence and pride in their jobs. Ensure content is informative, relevant, and inspiring to employees. For example, translate key leadership messages into sharable content for all employees to consume.

• Craft Compelling Stories: Develop and deliver engaging content that highlights our achievements, shares updates, and celebrates team milestones, from punchy Slack messages to writing inspiring company-wide newsletters.

• Employee Engagement Initiatives: In partnership with the People Team, develop and coordinate initiatives to enhance employee engagement, morale, and satisfaction. This may include organizing events, recognition programs, and surveys to gather feedback.

• Customer Communications & Marketing: Partner with the Customer Success teams to create and manage strategies for customer communications across the customer journey. Develop content that conveys our market initiatives and enhances customer relationships.Leadership Communication Support: Provide guidance and support to senior leadership in crafting effective communication messages for internal audiences. Assist in preparing leaders for internal presentations and all team meetings.

• Be the Voice of the Market: Collaborate with the market-facing teams to keep the company informed and engaged about industry happenings. For example, host monthly marketing calls to educate internal stakeholders. 

• Measurement and Analysis: Establish metrics to measure the effectiveness of internal and market facing communication efforts. Analyze data and feedback to continuously improve communication strategies and tactics.

• Change Management Communication: Collaborate with various departments and teams to support organizational change initiatives by developing communication plans and content to effectively communicate changes, address concerns, and maintain employee morale and engagement.

You’re a great fit for this role if:

• Bachelors Degree in English, Communication or other similar field with 4 + years of experience (Years of relevant work experience can be utilized in lieu of a degree)

• Experience managing companywide content management and intranet

• Experience with growth companies is strongly preferred 

• Experience executing company wide internal comms function 

• Strong writing and editing abilities

• Design experience with Adobe Creative Suite is a plus.

• Creativity and a willingness to develop new ideas

• Excellent organizational skills–you can track multiple projects at once

• Ability and eagerness to work cross-functionally with other teams

• Flexibility and the ability to pivot quickly

• Ability to work collaboratively with cross-functional teams and senior leadership

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S.-based only

• The target pay range for this role is: $80,000-$100,000. This salary range represents our national target range for this role. Some geographic areas may have higher target ranges.

• This position may require 5% travel 

• All team members will be required to pass a background check which includes criminal, employment, and education verification 

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.

Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Choose to join any of our ERGs, which celebrate and support a diverse and inclusive workplace. We also provide an ongoing series of DEI lunch & learn education.

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.

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