Director of People Operations

Varsity Tutors, a Nerdy company, is seeking a Director of People Operations to join us on our mission of helping people learn. The Director of People Operations will be responsible for the design, implementation, management, and optimization of the HR processes, workflows, and systems. They will drive the operational excellence of the People team, providing oversight with strategic and operational responsibility for systems and data, analytics, benefits, compensation, immigration, policy, process, and compliance.  They will serve as a key leader within the People team, responsible for driving process efficiencies, improving employee engagement, and ensuring compliance with changing laws and regulations.

About Nerdy

Nerdy (NYSE: NRDY), the parent company of Varsity Tutors, is a leading platform for live online learning, with a mission to transform how people learn through technology. The Company’s purpose-built proprietary platform leverages technology, including AI, to connect learners of all ages to experts, delivering superior value on both sides of the network. Nerdy’s comprehensive learning destination provides learning experiences across 3,000+ subjects and multiple formats—including one-on-one instruction, small group classes, large format group classes, and adaptive self-study. Nerdy’s flagship business, Varsity Tutors, is one of the nation’s largest platforms for live online tutoring and classes. Its solutions are available directly to students and consumers, as well as through schools and other institutions. Learn more about Nerdy at https://www.nerdy.com/. 

Qualifications

• Bachelor’s Degree required; Master’s or MBA preferred

• 7+ years of relevant HR experience with 3 years in a leadership role

• PHR/SPHR or equivalent preferred

• Demonstrated management expertise, both with internal teams and external vendors

• Strong HRIS capabilities (ADP preferred), with implementation experience

• Depth of experience in people data and analytics with an ability to help set and drive an analytics approach at an enterprise level

• Exemplary written and verbal communication skills with confident presentation skills with any audience size or level

• Ability to execute practical problem-solving and deal with a variety of variables where standardization is currently lacking

• Understands and appreciates that Nerdy is an apolitical company and that we can have the largest impact if we are united in our focus on helping people learn and not divided or distracted by advancing unrelated causes.

• Excellent business acumen and ability to understand key financial statements

• Demonstrated achievements in coaching, influencing, and problem-solving

• Strong ability to prioritize, complete projects within a deadline, and multi-task with minimum supervision

• An approach to work that involves taking initiative and displaying sound judgment, diplomacy, and discretion

• Strong knowledge of employee data management

• Project management experience with the ability to develop expertise in others

• HR vendor management experience (e.g., benefits brokers, carriers, etc.)

Responsibilities

• Own the delivery and effectiveness of the employee lifecycle activities (onboarding, transfers, off-boarding, leave management, etc.)

• Oversee people operations and programs including HRIS, systems, compensation structure, benefits, compliance, employment sponsorship, and policy management.

• Work collaboratively with people team and internal partners (legal, finance, recruiting, etc.) to improve people operations processes, driving efficiency and effectiveness to scale with company growth

• Drive informed decision-making using data and metrics, including employee health and diversity & inclusion data.

• Manage employee benefits strategy through execution to drive stronger engagement, including planning, purchasing, and administration in coordination with external benefits consultants

• Oversee and evolve compensation processes and initiatives such as annual merit process, salary range analysis, advise on market comparison for new and existing roles (including executive compensation) and ensure practices align to compensation philosophy

• Manage employee handbook and policies, ensuring our processes are fair and balanced, making Varsity Tutors a great place to work for all global employees

• Partner with legal to mitigate risk and ensure that policies, practices, and employment decisions comply with federal and state employment laws or global labor laws

• Ensure compliance with applicable labor and employment laws and regulations by accurately compiling and submitting data for mandated reporting at the local, state, federal, and global levels; own and manage all affirmative action reporting

• Collect and analyze data and key performance indicators concerning operational effectiveness in the various HR functions in order to develop strategies and tactics for the implementation of consistent processes and workflows across the organization.

• Manage the HR support system for employee inquiries

• Provide strategic leadership and support for special projects, ensuring technical quality, reliability, and progress.

Varsity Tutors Leadership Principles

Relentless Focus on Customers * Comfort with Ambiguity * Ownership * Simplify * Intellectual Curiosity * Build Teams * Think Big * Insist on High Standards * Bias for Action * Build Trust * Go Deep * Have Conviction * Deliver Results * Are Right, a Lot

Benefits

• Competitive Salary plus Equity in the company

• Healthcare Plans (Medical, Dental, Vision, Life)

• 401k Company Matching Plan

• Maternity, Paternal, and Adoption Leave

• Remote Position

• Flexible PTO

• Free Learning Membership for you and your household (1-1 tutoring hours, unlimited use of on-demand services, and access to our online classes)

• Once-in-a-lifetime opportunity to help transform how the world learns!

• Fun, collaborative, and team-oriented work environment with plenty of training and a feedback-rich culture

Varsity Tutors is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. (INDHP)