About Us

Our comprehensive suite of tools is tailored for EMI, PSP, e-commerce, and open banking platforms. With WhiteTech, clients gain access to a platform designed for flexibility, scalability, and seamless integration.

Our mission is to help businesses unlock their full potential in a rapidly evolving financial landscape.

Whether scaling your PSP, enhancing your EMI services, or diving into open banking, WhiteTech is your partner for innovation and growth.

We are a remote-first technology company and welcome applications from candidates across Europe, including the EEA, the UK, Switzerland, and other non-EEA European countries such as Ukraine, Moldova, Georgia, Armenia, Montenegro, Turkey, and the Western Balkans. We also consider applicants from different locations who can work within Central European Time (CET).

Your Role and Impact

As a Business Analyst at WhiteTech, you will contribute to conducting detailed business analysis, understanding market dynamics, and enhancing our product offerings. By working closely with internal teams and external partners, you will ensure our products not only meet but exceed the evolving needs of our customers. We are looking for someone detail-oriented, proactive, and innovative, able to learn and adapt quickly.

Key Responsibilities

Conduct comprehensive business analysis for diverse fintech projects and initiatives
Analyze industry trends, market conditions, and competitor strategies for benchmarking
Collect and prioritize product requirements from stakeholders and focus groups
Develop detailed use cases, user stories, and documentation to outline product features and functionalities
Identify and address gaps in current products and processes
Work with third-party developers to integrate API and SDK products
Provide technical support to internal sales, operations units, and partner engineering teams
Participate in troubleshooting, testing, launching, and monitoring post-integration of solutions
Create technical documentation, integration manuals, guidelines, user manuals, and training materials for clients
Manage internal knowledge transfer and conduct product demonstrations to stakeholders

Requirements & Skills

Bachelor’s Degree in Computer Science, IT, Business Administration, Finance, or related field
At least 3 years of experience as a Business Analyst or Product Manager
Familiarity with both B2B and B2C environments
Knowledge of business analysis requirements, project management principles, practices, techniques, and tools
Understanding of basic usability principles and UI/UX design (Figma)
Experience with SQL and basic knowledge of HTML, CSS, JavaScript
Strong proficiency in Jira, Confluence, Miro, UML, and Google tools (Docs, Sheets, etc.)
Experience creating mockups and sketches for user interfaces
Excellent communication skills, capable of engaging effectively with both technical and non-technical stakeholders
Understanding of Agile methodologies
Strong analytical and problem-solving skills
At least an Upper-intermediate level of English

Recruitment Process

Application screening
Interview stages (2–3 weeks):
- Prescreening call (40 min)
- Technical Interview with PM (60 min)
- Final Interview with Head of PMO (60 min)
Job Offer
Referrals: Employment and Background Check

We Offer

Competitive compensation package (commensurate with experience)
19 business days of flexible Paid Time Off (PTO)
Fully remote work with flexible hours (within CET time zone) from any location of your choice
Values-driven culture with a friendly and supportive work environment
Opportunity to regularly participate in conferences and community events as both a participant and contributor
Matrix organizational structure designed to streamline communication, remove barriers, and promote efficiency
Embrace the opportunity to develop your skills in a cutting-edge fintech environment

Business Analyst (middle/senior)