Operations & Compliance Manager

About the Role

We’re seeking a Operations & Compliance Manager to join our Non-Banking Partnership Team.
This is a hybrid role combining partnership management and regulatory compliance. You’ll play a key part in ensuring Altery’s adherence to local outsourcing and ICT regulations while driving partnership efficiency through vendor management, pricing, and negotiation support.

You will work closely with multiple entities to maintain compliance registers (ICT, DORA, Vendor), streamline documentation, and enhance the partnership governance framework across the Group.

Key Responsibilities

• Maintain and update ICT, DORA, and Vendor registers across at least two Altery entities.

• Ensure all partnership-related registries, policies, and procedures are up to date and compliant.

• Conduct vendor due diligence, risk assessments, and documentation reviews.

• Support vendor evaluation, pricing, and negotiation processes.

• Prepare regular management information (MI) reports.

• Identify process improvement opportunities to enhance efficiency and consistency.

• Contribute to the standardisation of partnership documentation across the Group.

Key Objectives

1. Implement and Maintain Outsourcing Processes

   • Apply Outsourcing Policies across assigned entities, ensuring full regulatory alignment.

2. Take Ownership of Vendor Management

   • Manage due diligence, risk assessment, and reporting independently.

3. Standardise Partnership Policies & Procedures

   • Review, update, and align documentation with group standards.

4. Deliver Independent Partnership Support

   • Handle at least one partnership request end-to-end — from vendor selection to compliance validation.

5. Continuous Improvement

   • Prepare MI reports and propose ways to improve documentation and process efficiency.

What You Bring

• Experience with agreements, invoicing, and negotiations.

• Strong understanding of policies and procedures (drafting and reviewing).

• Structured thinking and ability to organise shared folders and documentation.

• Preferably, familiarity with EBA and DORA frameworks.

• Experience in outsourcing compliance is an advantage.

• Proactive attitude, attention to detail, and readiness to grow in a regulated FinTech environment.

What You’ll Get From Us

• An opportunity to work at the intersection of partnerships and compliance in a fast-evolving FinTech ecosystem.

• Competitive compensation and growth potential within Altery’s international structure.

• Remote-first working model with cross-border collaboration.

• A supportive, innovation-driven team culture focused on impact and improvement.