People Operations Coordinator

CaptivateIQ is a leading sales commission platform — recognized by industry analysts, including Forrester, as well as reputable marketplaces like G2. We are trusted by category leaders and innovators like Gong, Lattice, and DataRobot.

With backing from Sequoia, Accel, ICONIQ, and other leading investors, CaptivateIQ is on a mission to enable every company to take control of commission management.

Come and see why Glassdoor and Comparably have recognized CaptivateIQ as a best place to work!

About the Role:

We are seeking a passionate new teammate to join our People team as a People Operations Coordinator. Our People team drives workforce planning to deliver on business objectives and an awesome employee experience.

You will have the opportunity to have a tremendous impact on our people process focusing on employee onboarding, administrative tasks, employee engagement, and more. Our ideal candidate for the role is curious to learn about the People/HR field, highly proactive, organized, detail-oriented, adaptable, coachable, and a strong teammate.

Responsibilities:

• Provide excellent employee experience service. You’ll be the first responder to queries and requests from our employees and provide timely responses. 

• Ensure timely administrative execution of new hire onboarding and terminations including I-9 completion, background checks, e-verify, and HR systems updates. 

• Own all aspects of maintaining employee data throughout the full employee life cycle including employee changes, organizational updates, and audits. 

• Support benefits and perks administration, workplace compliance & training, leave of absence paperwork, and visa processing. 

• Assist with ad-hoc people programs such as engagement surveys. 

• Coordinate services with workplace vendors in our Austin hub.

• Manage our badging protocol for our Austin hub.

• Assist with planning and organizing company events and individual team on-sites/off-sites. 

• Process Semi-monthly payroll for all employees.

• Triage and action on HR-related mail from our virtual mailbox.

• Provide administrative support to the human resource function.

• Perform other related HR and office duties as needed and assigned.

Requirements:

• At least 1-2 years of People Operations experience

• Familiarity with HR and ATS systems (BambooHR, Paylocity, Lattice, Lever)

• Detail and data-oriented with impeccable follow-through.

• Experience with Google apps, especially Google Sheets.

• Strong interest in process improvement - you love finding ways to make processes more efficient and streamlined.

• Impeccable judgment and ability to handle confidential information.

• Strong interpersonal and excellent communication skills, both written and verbal

$62,000 - $90,000 a year

CaptivateIQ takes a market-based approach to pay, and the base salary range for this job posting shows the minimum and maximum target starting base salary. The successful candidate’s starting base salary will be determined based on the candidate’s job-related skills, relevant experience, education, work location, market conditions, and other factors. This range may be modified in the future. Certain positions may be eligible for incentive compensation, equity, and other benefits.