Manager, Global Order Management

We’re growing and looking to hire Manager, Global Order Management who embodies our core values: People First, Customer Obsession, Strive for Excellence, and Integrity.

In this role you will be expected to drive the commercial governance of deal bookings, help manage the contract lifecycle process, and lead the monthly and quarterly close processes with our finance and legal teams globally. The ideal candidate will be located on the East Coast (US) and report to the Senior Director of Revenue Operations. 

About Claroty:   

Claroty is on a mission to secure cyber-physical systems across industrial, healthcare, commercial and public sector environments: the Extended Internet of Things (XIoT). The Claroty Platform integrates with customers’ existing infrastructure to provide a full range of controls for visibility, exposure management, network protection, threat detection, and secure access. Our solutions are deployed by over 1,000 organizations at thousands of sites across all seven continents.

Claroty is headquartered in New York City, with employees across the Americas, Europe, Asia-Pacific, and Tel Aviv. The company is widely recognized as the industry leader in cyber-physical systems protection, with backing from the world’s largest investment firms and industrial automation vendors, as well as recognition from KLAS Research as Best in KLAS for Healthcare IoT Security, the Deloitte Technology Fast 500, the Forbes Cloud 100, and the Fortune Cyber 60.

Responsibilities

As a Manager, Global Order Management, Your impact will be:

Commercial Governance:

• Manage and enforce commercial governance on all bookings to ensure compliance with company policies and procedures

• Develop and implement standard operating procedures for booking processes

Contract Lifecycle Management:

• Oversee the contract lifecycle process from order to closure

• Ensure all deal-related documents are accurately processed, tracked, and updated in the appropriate system(s)

• Work closely with legal to review and finalize contract terms and conditions

• Identify areas for improvement to drive further efficiency in the current processes

Deal Booking Processing:

• Process all bookings accurately and in a timely manner

• Coordinate with sales, finance, and legal teams to ensure all necessary documentation is completed and approved

• Maintain accurate records of all bookings and related documentation in the appropriate system(s)

Monthly and Quarterly Close Process:

• Lead the monthly and quarterly close processes in collaboration with deal desk, finance, and legal teams

• Prepare and review financial reports to ensure accuracy and completeness

• Ensure all booking-related financial data is reconciled and reported correctly

Collaboration & Communication:

• Liaise with deal desk, finance, and legal teams to address any issues or discrepancies related to bookings and contracts commercial terms

• Provide regular updates to senior management on the status of bookings and contract management

• Communicate effectively with internal stakeholders to ensure alignment and smooth operations

Requirements

What do you need to succeed in this role?

• Prior experience in a global order management or commercial governance role within a sales or operations organization (minimum 4-6 years)

• Extensive experience in contract lifecycle management and booking processes

• Strong organizational and project management skills

• Proficient in Microsoft Excel and other financial software

• Exceptional written and verbal communication skills

• Self-motivated and capable of working independently

• Commercial acumen with a strong understanding of booking and contract management processes

This role demands a strategic thinker with the ability to manage complex processes and ensure alignment with the company's commercial and financial goals. If you are a dedicated professional with a passion for excellence, we invite you to apply for this exciting opportunity.

Why Claroty? Our Culture and Benefits: 

• Claroty is a people first company. With strong bonds amongst the team, we believe in prioritizing personal care and support over work, confident that results follow from a harmonious environment. We celebrate professional and personal successes, committed to fostering a diverse and inclusive space. 

• Stability, we demonstrate continued growth over the past few years, raised over 700M$ from top tier investors, we have top tier board members and our products are sold worldwide, over 1000 customers. 

• We understand the importance of maintaining a healthy work-life balance, and encourage people to take the time they need to rest and prioritize their mental and physical health. We also provide a biannual “ClaroBreak”, a company-wide long weekend shutdown so we can all rest, recharge and spend time with our loved ones.

• We care about your development. At Claroty, we prioritize excellence and uphold high professional and ethical standards. We encourage career growth and exploration within the company, facilitated by biannual performance reviews, feedback sessions, and individual development planning, complemented by professional courses.

• We believe in transparency and openness. That’s why we regularly hold company all-hands, town hall meetings, and “Coffee with the CEO” sessions. We also conduct round table sessions and employee satisfaction surveys, to keep a pulse on what matters most to our team members and make our culture the best it can be. 

• While we have physical offices in New York, Tel Aviv, London and Singapore, we also embrace a hybrid working culture. This flexibility allows us to tap into a diverse talent pool and enables our team members to work in a way that suits their individual preferences and circumstances.  

Expected base salary of this role is $85,000.00-$100,000.00. This is a good faith estimate but does not include equity, bonus, or other forms of compensation. Pay will be by experience level, but those outside of the salary band are welcome to apply.

Claroty is an equal-opportunity employer and is committed to fostering a diverse and inclusive work environment for all. We encourage applications from candidates of ALL diverse backgrounds, and special accommodations are available upon request in all phases of the selection.

Please see our “Candidate Privacy Notice” here.

For U.S. only:

While we believe competitive compensation is a critical aspect of your decision to join us, we do hope you also spend time considering why our mission and culture are right for you. We are creating something amazing here, and we hope you are as excited about the future as we are.

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