Sales Strategy and Operations Manager

About ClickHouse

We are the company behind the popular open-source, high performance columnar OLAP database management system for real-time analytics. ClickHouse works 100-1000x faster than traditional approaches. By offering a true column-based DBMS, it allows for systems to generate reports from petabytes of raw data with sub-second latencies. With an amazing community already adopting our open-source technology, we are now embracing our journey in delivering Cloud first solutions to delight our customers. 

With top adopters such as Lyft, Cisco, and eBay - not only do our products work at lightning speed, so do we. 

We are an open and collaborative company. Our colleagues are curious, engaged and excited about what they do. If you want to work in an environment where you can learn, grow, be an agent of change and have your voice heard - then please read on!

ClickHouse is actively seeking a Sales Operations Analyst to join our rapidly expanding team. In this critical role, you will become an integral part of our organization, collaborating closely with our sales representatives, account managers, and cross-functional partners to drive sales performance and streamline processes within the dynamic and rapidly growing cloud services market. The Sales Operations Analyst assumes a pivotal position in the orchestration and optimization of our sales processes. Their responsibilities encompass ensuring seamless interdepartmental collaboration and providing data-driven insights to inform strategic decisions. This role stands as a linchpin in both the success of our sales team and the overarching growth trajectory of ClickHouse. Our ideal candidate is a self-starter and is motivated to roll up their sleeves and help out within the operations team.  You will streamline processes, accelerate our GTM skills, and foster a customer-friendly attitude.

Note: This position can be remote anywhere in Australia, Singapore, or India

What you will do:

• Partner with the go-to-market teams to develop meaningful reports, dashboards, and analysis using Salesforce, Excel, SQL, Superset, etc.. 

• Partner with the sales team to manage the forecast and provide analysis on the forecast, pipeline, and sales outcomes

• Responsible for APJ deal support from quote to cash

• Support the creation of private offers on Cloud Service Provider platforms

• Provision ClickHouse Cloud credits in m3ter, issue credit refunds, and oversee trial extensions

• Build sales enablement and onboarding new APJ sales leaders

• Manage and maintain territories in Leandata, including the methodology, design, and assignment process

• Quickly solve process pain points in the moment, while helping develop long-term solutions

• Partner with the billing and finance  teams to consolidate and automate manual processes

• Partner with data warehouse teams to maintain a unified data dictionary and reporting cadence plus QA cycle

• Build and maintain our documentation on go-to-market policies and processes to help enforce compliance and data quality

• Participate in the planning process and write compensation letters aligned to the quota plan and target

What you bring:

• 3+ years in a Sales Operations role in a SaaS technology company. Start up experience preferred

• Strong SQL skills and knowledge with Salesforce data tables

• Strong organizational skills, with the ability to work independently as well as in a highly collaborative, team-based environment

• Ability to execute and skillfully juggle multiple projects, stakeholders, and deadlines

• Systems thinking by accurately defining the problem and scope and applying creative solutions using process and technology 

• Great communicator with the ability to understand complex concepts and speak to them concisely and effectively

• Knowledge and experience of go-to-market tools (e.g. Salesforce, LeanData, Groove, etc..)

• Knowledge of cloud and consumption based billing within SaaS technology 

Compensation

This role offers cash compensation and a stock options grant. For roles based in the United States, you can find above our typical starting salary ranges for this role, depending on your specific location. 

The positioning of offers within a certain range depends on various factors, including: candidate experience, qualifications, skills, business requirements and geographical location.

If you have any questions or comments about compensation as a candidate, please get in touch with us at paytransparency@clickhouse.com.

Perks

• Flexible work environment - ClickHouse is a distributed company offering remote-first work to all employees

• Healthcare - Employer contributions towards your healthcare.

• Equity in the company - Every new team member who joins our company receives stock options.

• Time off - Flexible time off in the US, generous entitlement in all countries.

• A $500 Home office setup if you’re a remote employee.

• Employee-driven international mobility- we enable you to relocate internationally if you wish (within certain countries and timelines and subject to role requirements, time zones and work permit considerations)

Culture - We All Shape It

As part of our first 500 employees, you will be instrumental in shaping our culture. 

We look for candidates who are: 

• Motivated by doing great work as part of a team :)

• Open to learning from others and sharing with others

• Team Players: helpful, resourceful, responsive

• Respectful and see feedback as an opportunity to grow

Are you interested in finding out more about our culture? We are a one year old company therefore we are excited to be building it together at the moment. Our first 500 employees are the culture shapers of our future. Check out our blog posts or follow us on LinkedIn to find out more about what’s important to us, and to find out if you’d like to come and contribute to building our culture with us!

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