Director of Enablement

Who we are: 

We are a brilliant team making our own history to evolve the ecommerce industry. Our mission is to accelerate the gross merchandise value of the internet by ending the pain of replatforming. Our products are centered around optimizing the digital commerce experience so everyone has the opportunity to shop seamlessly. We provide them with the last platform they will ever need.

Your next career move should be bold and we have the experience you are seeking. We build and ship products & solutions that enable merchants to compete and deliver a world class differentiated shopping experience online.

Are you a disruptor? We want your ideas, skills, and expertise to help build our products that will make customers happier when they shop online and we want to build these tools in such a way that any merchant can deploy these experiences painlessly and quickly, The best part? Every bit of your work at fabric will help scale the business of our customers. 

No matter what field you are in, fabric has exciting opportunities for people who are passionate about making a difference and skilled at what they do!

Here are four questions you should ask yourself:

- Do I believe in fabric's mission?

- Am I eager to build cool things?

- Am I excited to collaborate with brilliant people?

- Am I motivated to disrupt e-commerce?

If the answer is yes, we want to talk to you!

Where we hire:

This role can be located in California with a preference on the SF, Bay Area.

Your next career: 

We are seeking a dynamic and experienced Director of Enablement to join our team. The Director of Enablement will play a pivotal role in driving the success of our go-to-market teams by leading the development and execution of a comprehensive enablement program. 

Responsibilities: 

- Strategy Development: Develop and implement a strategic enablement plan aligned with the company's objectives and customer needs

- Content Creation: Create engaging and effective enablement content, including training materials, documentation, videos, webinars, and presentations

- Training Delivery: Facilitate training sessions, workshops, and onboarding programs for clients, ensuring they have a deep understanding of our platform's features and capabilities

- Sales and Business Development Enablement: Collaborate with the sales team to develop and deliver sales enablement resources, including product knowledge training and sales collateral

- Performance Measurement: Establish key performance indicators (KPIs) to measure the effectiveness of enablement initiatives and regularly evaluate program performance

- Continuous Improvement: Stay informed about industry trends, best practices, and emerging technologies to continuously enhance enablement programs and processes

- Cross-Functional Collaboration: Collaborate with product management, marketing, customer support, and other teams to ensure alignment and consistency across all customer-facing touchpoints

- Team Leadership: Lead and mentor a team of enablement professionals, fostering a culture of collaboration, innovation, and excellence

What you bring to the table: 

- Bachelor's degree in business, marketing, communications, or related field; Master's degree preferred

- 7+ years proven experience in a similar enablement or training role, preferably in the SaaS or e-commerce

- Strong understanding of e-commerce technologies and platforms

- Experience with MEDDPPICC sales methodology

- Excellent communication, presentation, and interpersonal skills

- Demonstrated ability to develop and deliver engaging training content

- Strategic thinker with a track record of driving results through effective enablement programs

- Experience leading and mentoring a team of enablement professionals

- Ability to thrive in a fast-paced, dynamic environment and manage multiple projects simultaneously

- Proficiency with learning management systems (LMS) and other enablement tools is a plus

Other Duties: 

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required. Duties and responsibilities of this position may change at any time with or without notice. 

Additional Information:

This role will receive a competitive salary, along with a variable compensation package, equity and benefits. A variety of factors are considered when determining someone's compensation - including your professional background, experience, and location. Final offer amounts may vary from the amounts listed below.

The role requires the candidate to be based out San Francisco/Bay area or ability to travel to the location at a short notice.

The base salary for this role will be between USD 150K to 200K.

What we bring to the table:

- Competitive compensation packages

- PTO and Holiday plans

- Benefits packages which include Medical, Dental, Life, and Vision

- Wellness & Technology Programs 

- 401k Program 

- Fast-paced, fun and collaborative environment 

- A team invested in you both personally and professionally

*fabric is an equal opportunity employer as well as a government contractor that shall abide by the requirements of 41 CFR 60-300.5(a), which prohibits discrimination against qualified protected Veterans and the requirements of 41 CFR 60-741.5(A), which prohibits discrimination against qualified individuals on the basis of disability.

fabric requires all employees be fully vaccinated against COVID-19 in order to work in-person in our offices and externally with any third-parties, unless the employee requests and is granted an accommodation. Questions about this requirement should be addressed to fabric’s People team.

#LI-Remote