Programmatic & Ad Ops Associate

About Firefly

Fueled by the most advanced tracking, measurement, and optimization capabilities available in the out-of-home industry, Firefly is an innovative data-first ad network delivering the most relevant messages at the most relevant moments using car top and in-car solutions. Our proprietary screens deliver dynamic content based on location-based, GPS-enabled triggers. We empower brands to efficiently engage consumers in major markets across the U.S. including New York City, Chicago, Las Vegas, San Francisco, Los Angeles, and Miami.

Firefly empowers our employees to thrive by embracing their authentic selves, fostering a culture of individuality, and celebrating diversity. We believe that when you can be yourself at work, you can bring your best to the table. We value your unique perspectives and contributions, recognizing that every idea, no matter how unconventional, has the potential to drive innovation and progress.

Join us, and discover a workplace where you can truly be yourself, make a meaningful impact, and boldly explore new horizons.

Drive the light, accelerate innovation, steer with authenticity!

Main Responsibilities

• Set up, launch, and manage direct and programmatic advertising campaigns across multiple platforms

• Ensure campaigns are implemented on time, delivered in full, and meet client KPIs

• Monitor campaign performance, identify issues, and optimize delivery under guidance from senior team members

• Conduct QA for ad trafficking, delivery, and reporting to ensure accuracy

• Update programmatic inventory on SSPs and integrate third-party inventory sources into internal systems

• Support onboarding of SSPs/DSPs by performing operational tasks required for integration

• Document ad ops processes and maintain operational playbooks for campaign setup, approvals, and reporting

• Transition manual campaign workflows into automated solutions wherever possible

• Communicate ongoing campaign statuses and issues to account management and internal teams

• Participate in team meetings to support operational efficiency and process improvements

Requirements

• 2+ years of experience in advertising operations, including hands-on experience with digital advertising campaigns (direct and programmatic)

• Understanding of ad technologies, including ad servers, SSPs, DSPs, and DMPs

• HTML, JavaScript, data structures, and understanding HTTP requests are nice to have

• Strong problem-solving skills with the ability to handle complex campaign delivery issues and escalations

• Fluent in English, both verbal and written, with excellent communication and interpersonal skills

• Strong organizational and project management abilities, capable of prioritizing tasks and meeting tight deadlines

• Demonstrated experience collaborating with cross-functional teams, including Sales, Product, Engineering, and Operations

• Ability to work in a dynamic, fast-paced environment while maintaining a focus on precision and efficiency

• Proactive mindset with a focus on process improvement and operational excellence

• Willingness to work U.S. business hours (EST) and adapt to varying schedules to support global operations

Firefly Values “You” and Offers You

• In addition to your monthly salary, you are offered meal payments and a competitive private health insurance because we value you a lot

• You can enjoy the freedom of remote working

• You are at the center, so we need to celebrate you — here you are offered “birthday leave”

• No Dress Code! Wear what you desire and enjoy your true self at work

• We believe #You’re in the driver’s seat! You are supported with 1:1 meetings where you can track your progress with regular feedback and development journeys with the educational opportunities at Firefly. With our partnership with Udemy Business, you have access to curated learning materials, allowing you to personalize your learning journey and enhance your skills at your own pace

• We value your time, you are also driving your own work-life balance while taking responsibility. But, to ensure this balance and your wellbeing, we support you with our collaboration through Meditopia

• We are #Accelerating Innovation — Firefly offers you an opportunity to work in a fast-growing and successful company in the market

• #Let’s enlighten together! Firefly ensures an environment where you can contribute and your ideas are valued, so join us to drive the light!

Equal Opportunity

Firefly Is An Equal Opportunity Employer. All applicants shall receive equal consideration regardless of race, color, religion, gender, marital status, gender identity or expression, sexual orientation, national origin, age, veteran status, or disability.

To all recruitment agencies: Firefly does not accept agency and unsolicited resumes. Please do not forward resumes to our Firefly employees or any company locations. Firefly is not responsible for any fees related to unsolicited resumes.

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.