Fluz is aiming to disrupt the payment experience by making it more social. We are a FinTech company sitting in the intersection of social media, payments and rewards. We are a fast-moving company that has experienced rapid growth. Over the past year our team has grown from 25 members to over 90 and our business is up 10X.

We are looking for an obsessive go-getter who is responsible for the efficient operations of the overall business. The successful candidate will need to be able to learn quickly, leave ego at the door, and touch various areas of the business from operations, development and customer service. The successful candidate must be a detailed oriented person able to manage multiple projects and drive follow through across the business.

What you will do

Ensure open communication horizontally and vertically, as well as troubleshoot on behalf of executive team and escalating key issues as needed.
Lead various projects to ensure they achieve maximum operational effectiveness, efficiency, and profitability
Implement processes and systems to deliver consistently excellent results for our customers and hosts
Establish accountability in key processes by creating performance metrics (KPIs) and goals across all business channels, and then manage the business to meet and exceed these goals.
Monitor staff performance using a supportive and collaborative approach: assign accountabilities, set objectives, establish priorities, and monitor and evaluate results

Technical Requirements

Highly-refined written and verbal communications skills; naturally interpersonal
Unfailing follow through with ability to be a player / coach
Able to successfully navigate and make decisions within varying degrees of ambiguity in a fast-paced environment
Project management skills and abilities to manage multiple simultaneous projects
Experience at an early-stage startup
Strong organizational skills
Unquestionable personal code of ethics; you display moral courage, integrity, trustworthiness and a commitment to diversity
Understanding of business functions such as operations, HR, finance, marketing, revenue generation, customer relationship management and web development.
Demonstrable competency in strategic planning and business development

Our Tech Stack

Our Mobile application is built with React Native and Apollo on the Front End. Backend is built with Node.JS, GraphQL, PostgreSQL, Redis deployed on GCP through CI and Docker Images. GitLab version control hosted on GCloud. We are using Bitrise for our CI tool and Apache for load testing.

Industry

Marketing and Advertising
Fintech
Mobile Applications

EOCC

All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

About Fluz

Fluz is a collaborative earning app that maximizes your money. Get cashback on everyday spends, earn even more by growing your circle, and make and receive payments with friends. Easy to join and free from hidden fees forever, Fluz gives you so many ways to make what you have go even further.

Key benefits:

1.5% cashback wherever Mastercard is accepted
Earn with friends
Pay and be paid
Make amazing savings
Feel totally secure
Accessed by anyone

Operations Director