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Operations Manager

GRAIL is a healthcare company whose mission is to detect cancer early, when it can be cured. GRAIL is focused on alleviating the global burden of cancer by developing pioneering technology to detect and identify multiple deadly cancer types early. The company is using the power of next-generation sequencing, population-scale clinical studies, and state-of-the-art computer science and data science to enhance the scientific understanding of cancer biology, and to develop its multi-cancer early detection blood test. GRAIL is headquartered in Menlo Park, CA with locations in Washington, D.C., North Carolina, and the United Kingdom. GRAIL, LLC is a wholly-owned subsidiary of Illumina, Inc. (NASDAQ:ILMN). For more information, please visit www.grail.com.

GRAIL is seeking an Operations Manager for our Medical Director Team.

The ideal candidate is an authentic, passionate team player, curious innovator, forward thinker, empowered by the idea of shaping their career, and ready to bring their fire to embrace the GRAIL mission - to detect cancer early, when it can be cured. This role will report to the Senior Director Medical Information.

You Will: Be responsible for the following key activities, including but not limited to: collaborate cross-functionally within Medical Affairs to provide logistic support for all assigned projects. The role can be remote based, but if in San Francisco, CA may also be suitable for a hybrid arrangement.

What you'll do at Grail;

  • Effectively manage projects: define project objectives, requirements, and assumptions necessary to develop project charter and project plans.

  • Plan and manage the project scope, schedule, and budget to fulfill objectives and satisfy project requirements and strategy.

  • Develop, drive, and maintain integrated project plans, and timelines aligning project tactics with project strategy.

  • Lead, coordinate, facilitate, and motivate all associated project resources to gain alignment on project goals and deliverables.

  • Lead risk management within project teams, ensuring risks have appropriate mitigation and contingency plans.

  • Facilitate and lead effective project meetings and workshops, manage change, and conflict, and develop resource planning estimates to manage project workload and productivity. Create agenda topics, facilitate project/team meetings, and write/review meeting minutes.

  • Work with team lead and cross-functional team members to define project scope, objectives and lead the preparation of the project plan. This will require integrating scope, budget, input from internal stakeholders and consultants.

  • Identify and anticipate project risks and opportunities, resource constraints, and conflicts that could impact project timelines. Proactively develop mitigation/maximization plans.

  • Create/contribute to reporting system that collects progress on objectives, tactics, KPIs, and priorities to support articulation of the value Medical Affairs brings to the organization.

  • Provide project status updates as input for integration with department reporting system for interactive data analytics.

The right stuff - Preferred Qualifications;

  • Bachelor’s degree in a scientific field with 5-7+ years operations management experience in pharmaceutical or biotechnology industry. PMP certification is highly desired. Prior small biotech/startup experience is a plus.

  • Independently motivated, excel at driving execution.

  • Demonstrated ability to work effectively in a team setting, including experience building and leading projects, accomplishing goals, etc.

  • Strong collaboration and problem-solving skills; able to establish good working relationships with employees at all levels, resolve conflict and provide feedback, and to devise and implement creative solutions to problems.

  • Honed interpersonal, organizational, written, and verbal communication skills, and the ability to work collaboratively in a team environment; demonstrated ability to speak up appropriately and to raise issues to teams and management.

  • Highly organized with attention to detail.

  • Experience with project software and data visualization tools (e.g., Tableau) is required.

  • Excellent Google slide, Google doc, collaboration systems and Google office skills (or similar). in Office, Project, and other productivity tools is a plus.

The expected, full-time, annual base pay scale for this position is $134,000 - $178,000. Actual base pay will consider skills, experience, and location.

Based on the role, colleagues may be eligible to participate in an annual bonus plan tied to company and individual performance, or an incentive plan. We also offer a long-term incentive plan to align company and colleague success over time.

In addition, GRAIL offers a progressive benefit package, including flexible time-off, a 401k with a company match, and alongside our medical, dental, vision plans, carefully selected mindfulness offerings.

GRAIL is an Equal Employment Office and Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. We will reasonably accommodate all individuals with disabilities so that they can participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. GRAIL maintains a drug-free workplace.

Following extensive monitoring, consideration of business implications, and advice from internal and external experts, GRAIL US has made the decision to require that all U.S. employees be “Fully Vaccinated” with the COVID-19 vaccine. “Fully Vaccinated” is defined as two weeks after both doses of a two-dose vaccine (e.g. Pfizer or Moderna) or two weeks since a single-dose vaccine (e.g. Johnson & Johnson) has been administered. Absent a qualifying exemption, all GRAIL US employees are to comply with this requirement, including providing documentation of such vaccination status, as a condition of employment. Anyone unable to be vaccinated, either because of a sincerely held religious belief or a medical condition or disability that prevents them from being vaccinated, can request a reasonable accommodation for consideration by GRAIL.

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