Revenue Operations Manager

Reports to: Nick Freeman, Chief Growth Officer
Compensation Package Estimated Value: $85,000–$105,000 (inclusive of base salary, bonuses, and all benefits)

About Innovare

Innovare – Social Innovation Partners is a mission-driven social enterprise founded in 2017, dedicated to advancing educational equity through innovative technology. Our flagship platform, Inno™, empowers educational leaders to harness data-driven insights, driving continuous improvement in schools and communities. With a growing presence across the U.S. and Latin America, we are scaling rapidly and seeking a Revenue Operations Manager to optimize and streamline our revenue-generating processes.

About the Role

We are seeking an experienced and results-oriented Revenue Operations Manager to oversee and optimize Innovare’s revenue systems, data accuracy, and pipeline efficiency. This role will manage the day-to-day revenue operations across sales, marketing, and customer success, ensuring that our systems are fully integrated, our lead flow is efficient, and our customer journey is seamless. This role will play a pivotal part in

meeting Innovare’s ARR targets by creating operational efficiencies and enabling a seamless, data-driven revenue engine. As Innovare scales, the Revenue Operations Manager will have the opportunity to shape a high-impact, growth-oriented revenue function and advance their career in a rapidly growing organization.

Responsibilities

• Systems Integration & Data Management: Oversee the integration of key systems, including HubSpot, Intercom, Segment, and Vitally, ensuring clean, reliable data flow across customer touchpoints. Regularly audit data accuracy and maintain data hygiene standards to support decision-making.

• Revenue Pipeline Optimization: Manage pipeline processes by establishing efficient workflows, lead scoring models, and automated handoffs to improve lead quality and conversion rates, directly contributing to pipeline growth and ARR goals.

• Cross-Functional Collaboration & Coordination: Work closely with Product Marketing, Sales, and Customer Success to ensure coordinated efforts, aligning revenue operations with campaign timing, customer success goals, and data-driven engagement strategies.

• Forecasting & Revenue Health Reporting: Support accurate revenue forecasting by analyzing key metrics and pipeline health. Develop real-time dashboards that track KPIs such as pipeline

• velocity, lead-to-close rates, and churn, providing insights accessible to executive leadership and revenue teams.

• Lead Qualification & Handoff Management: Refine and maintain lead scoring models, streamline handoff processes between marketing and sales, and implement automations that ensure high-quality leads progress through the funnel with minimal friction.

• Churn Reduction Support: Partner with Customer Success to monitor customer health metrics, implementing early warning systems to identify and proactively engage at-risk accounts, improving retention and customer lifetime value.

• Standardize Processes & Documentation: Establish standard operating procedures (SOPs) for revenue processes, such as lead qualification, PQL handoffs, and data entry standards. Regularly review and refine operational strategies based on key performance metrics, using data insights to drive continuous improvement across the revenue pipeline.

Success Metrics

• Key Performance Indicators (KPIs): Success in this role will be measured by improvements in pipeline velocity, lead conversion rates, forecast accuracy, and churn reduction, directly impacting ARR and pipeline growth targets.

Qualifications

• 3+ years of experience in revenue operations, sales operations, or a similar role within a high-growth environment, ideally within SaaS or EdTech.

• Proven experience in managing system integrations (HubSpot, Intercom, Segment, etc.) and maintaining data accuracy for seamless operational efficiency.

• Demonstrated expertise in pipeline management and lead qualification, with a track record of optimizing conversion rates through efficient lead handoffs and scoring models.

• Strong analytical skills and experience with forecasting and KPI tracking, with the ability to deliver actionable insights to improve revenue health.

• Excellent process-oriented mindset, capable of standardizing workflows and implementing operational improvements across cross-functional teams.

• Familiarity with data governance practices to ensure data integrity across multiple systems and customer touchpoints.

• Highly organized and proactive, with a collaborative approach to problem-solving and an operational focus on achieving revenue impact.

Preferred Qualifications

• Experience in churn reduction and retention-focused operations, particularly within customer success or customer engagement functions.

• Background in data analytics to support revenue forecasting and lead scoring optimization.

• Familiarity with revenue attribution models and methods for tracking ROI across marketing and sales activities.

Benefits

• Company-paid health, dental, vision, and disability insurance

• Professional development opportunities

• Paid company holidays and vacation

• Collaborative and inclusive work environment where every team member’s ideas are valued

• Opportunity to shape and scale our impact-driven organization as a core member of the revenue team