Content Marketing Coordinator - Fully RemoteMWEBFull Time
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Content Marketing Coordinator - Fully Remote

About the role

If you’re a creative, curious content marketer who enjoys a mix of words, websites, data and digital, this could be right up your street.

We’re looking for a Content Marketing Coordinator to join our team and work closely with the Content Marketing Team Lead. This is an exciting opportunity to work in the marketing team of two of South Africa’s leading ISP brands: Webafrica and Mweb.

There will be a strong CRM and communications element as well as CMS management to help keep our website updated and fresh.

If you’re someone who loves great content, enjoys figuring out how things work and likes having a hand in both the creative and digital sides of marketing, we’d love to hear from you.

Key Responsibilities

1. Communications & Campaign Support

  • Mobile Marketing: Write and set up SMS campaigns as well as copy for automated WhatsApp push communication to customers

  • Email Marketing: Update and maintain automated/manual email templates, send campaigns via SendGrid

  • Conversational AI: Assist Team Lead in reviewing and editing Live Chat bot copy for a helpful, human-centric tone

2. Website & Content Management

  • Digital Copywriting: Draft and update website copy and visual assets in CMS (Craft)

  • Product Content: Partner with Product Team to ensure product updates are reflected on the website

  • Blog Coordination: Produce original blog content based on quarterly KPI targets; coordinate and upload guest posts

  • Quality Assurance: Assist with website testing to ensure content renders correctly and links function

3. Reporting & Data Administration

  • Performance Tracking: Generate reports on communication performance (CTOR, etc.)

  • Database Management: Oversee mailing list clean-up and manual uploads

  • Data Retrieval: Pull specific customer data sets to support targeted initiatives

4. Ad Hoc

  • Execute additional tasks within the scope of marketing to support evolving business needs

Requirements

  • 2–3 years’ experience in content marketing/copywriting

  • Relevant degree or certification in copywriting, marketing, communications, or digital content marketing (preferable)

  • Experience in blog writing with a portfolio of at least two published posts

  • Experience in copywriting, proofreading, and editing

  • Experience with or knowledge of CMS platforms (preferable)

  • Experience in or knowledge of CRM communication platforms such as SendGrid (preferable)

  • Experience in MS Office 360 — specifically Word and Excel

  • Ability to write content without relying too much on AI

  • Willingness to learn and grow in a fast-paced environment

  • Comfortable working fully remote

Could this job be the one?

About the company

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