Senior Business Analyst

Prolific

Prolific is not just another player in the AI space – we are the architects of the human data infrastructure that's reshaping the landscape of AI development. In a world where foundational AI technologies are increasingly commoditized, it's the quality and diversity of human-generated data that truly differentiates products and models.

The role

We’re hiring a Senior Business Analyst to join our central Business Analytics team. You’ll partner closely with senior stakeholders across Prolific to deliver high-quality analytics, strategic insights, and proactive discovery that shape company direction.

This is a high-visibility, high-impact role ideal for someone who:

• is exceptional at translating data into clear, actionable recommendations and can independently drive analysis end-to-end

• turns complexity into crisp, actionable, business-ready insights

• enjoys shaping structure in ambiguous spaces — e.g., defining what “healthy marketplace dynamics” look like across supply, demand, and pricing

• brings strong judgment, navigates trade-offs, and adapts quickly in a fast-moving environment

• is energised by the intersection of data, product thinking, and operational strategy

What you’ll bring to the role

Business Acumen & Stakeholder Partnership

• Proven experience working with senior leadership to shape decisions

• Ability to understand business drivers across GTM, Finance, Support, CX, and Product, and connect them to insights

• Ability to influence without authority, build cross-org alignment, and challenge assumptions constructively

• Strong judgment and comfort navigating ambiguity, trade-offs, and competing priorities

Data Storytelling & Insight Leadership

• Exceptional communicator able to synthesise data into compelling stories and clear recommendations

• Experience developing KPI frameworks, performance diagnostics, and insight narratives that drive action

• Bias for clarity, precision, and “so-what” impact

Problem-Solving & Discovery Mindset

• Actively identifies opportunities and issues before they surface —
  e.g., spotting early signals of supply constraints, demand shifts, or emerging risks

• Comfort structuring ambiguous areas from first principles —
  e.g., defining what “healthy marketplace dynamics” look like across supply and demand

• Ability to ask (and reframe) the right questions to unlock insight

Operational, Analytical, & Technical Foundations

• Familiarity with marketplace or B2B metrics; experience in a marketplace environment highly valued

• Solid understanding of how operational signals roll up to financial outcomes

• Commitment to analytical excellence — including documentation standards, templates, and peer-review processes

• Deep interest in AI systems, human-in-the-loop evaluation, or responsible AI (experience valued but not required)

• Strong experience with modern BI tools (Metabase, Looker, Tableau, etc.). Experience with dbt/semantic models highly desirable.

• Ability to design scalable dashboards, models, and workflows that hold up under executive scrutiny

• Strength in turning complexity into clarity — high-quality, business-ready outputs
  

What you’ll be doing in the role 

Strategic & Business Analytics

• Lead high-impact analyses that clarify performance, diagnose issues, and inform strategic decisions

• Build KPI frameworks and business-health reporting tailored to senior leadership

• Own analytical workstreams feeding business reviews, forecasting inputs, and executive updates
  

Stakeholder Management & Cross-Functional Alignment

• Act as a trusted partner to senior leaders, providing clarity, structure, and insight

• Drive alignment on metrics, definitions, and success criteria across teams

• Translate analysis into clear next steps that enable accountability and action

Proactive Discovery & Marketplace Insight

• Identify leading indicators, emerging risks, and opportunities ahead of time (e.g. spotting early signals of supply constraints or demand shifts)

• Understand the mechanics of our marketplace deeply and connect patterns across supply, demand, pricing, operations, and customer behaviours

• Highlight where interventions are needed and recommend strategic and operational responses

Analytics Craft & Infrastructure

• Build scalable dashboards and reporting that underpin decision-making across the business

• Work closely with analytics engineering to improve data models and ensure consistency

• Contribute to improving team processes — documentation, analytical templates, and peer-review standards

Why Prolific is a great place to work

We've built a unique platform that connects researchers and companies with a global pool of participants, enabling the collection of high-quality, ethically sourced human behavioral data and feedback. This data is the cornerstone of developing more accurate, nuanced, and aligned AI systems.

We believe that the next leap in AI capabilities won't come solely from scaling existing models, but from integrating diverse human perspectives and behaviors into AI development. By providing this crucial human data infrastructure, Prolific is positioning itself at the forefront of the next wave of AI innovation – one that reflects the breath and the best of humanity.

Working for us will place you at the forefront of AI innovation, providing access to our unique human data platform and opportunities for groundbreaking research. Join us to enjoy a competitive salary, benefits, and remote working within our impactful, mission-driven culture.