E-commerce Virtual Assistant

About Us

​Rainforest is Asia’s leading e-commerce brand aggregator. We acquire and scale winning brands to build a modern consumer goods brand platform.  Our mission is to fulfil the potential of micro brands, growing brands with great products to delight customers worldwide.

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Job Description

This is a remote position.

About the Role:

We are looking for a highly organized, detail-oriented Virtual Assistant to manage the back-end functions for our 5 global brands. You will be the central point for data integrity across Target+, Walmart, Macy’s, Faire, and TikTok Shop. Your primary goal is to ensure our product catalogues, storefront and pricing are accurate and up to date. 

Key Responsibilities:

Catalogue & Listing Maintenance

• Execute the setup and launch of new product listings across 5 platforms, ensuring 100% accuracy in titles, descriptions, and attributes.

• Perform regular "Health Checks" on listings to fix suppressed content, broken images, or categorization errors.

• Conduct bulk price updates and promotional price adjustments.

• Manage the upload and organization of digital assets (images, videos, and A+ content) across all brand portals.

Inventory & Price Syncing

• Perform monthly inventory reconciliation with our 3PL

• Daily cross-check pricing across all platforms to ensure price parity

Requirements

• 2+ years of experience as an ecommerce Virtual Assistant Specialist, relevant experience with Amazon, Walmart, Target or Tik Tok Shop is preferred. 

• Extreme attention to detail

• Ability to follow complex Standard Operating Procedures (SOPs) and work independently with minimal supervision.