Growth Operations Manager

Who we are

In a world where acquisition costs are skyrocketing, funding is scarce, and ecommerce merchants are forced to do more with less, the most innovative DTC brands understand that subscription strategy is business strategy.

Recharge is simplifying retention and growth for innovative ecommerce brands. As the #1 subscription platform, Recharge is dedicated to empowering brands to easily set up and manage subscriptions, create dynamic experiences at every customer touchpoint, and continuously evaluate business performance. Powering everything from no-code customer portals, personalized offers, and customizable bundles, Recharge helps merchants seamlessly manage, grow, and delight their subscribers while reducing operating costs and churn. Today, Recharge powers more than 20,000 merchants serving 90 million subscribers, including brands such as Blueland, Hello Bello, CrunchLabs, Verve Coffee Roasters, and Bobbie—Recharge doesn’t just help you sell products, we help build buyer routines that last.

Recharge is recognized on the Technology Fast 500, awarded by Deloitte, (3rd consecutive year) and is Great Place to Work Certified.

Overview

We are looking for a highly motivated Growth Operations Manager to join our marketing demand generation team. The role will lead our web operations to help the team optimize our marketing website and PLG motion, driving insight and growth from our product. The role will work closely with multiple cross-functional partners including web development, product marketing, RevOps and analytics team.

What you’ll do

• Live by and champion our values: Accountability, Collaboration, Iteration & Details 

• This position will lead the growth operations function and systems, consisting of web automation, attribution, data operations, and reporting for Recharge’s marketing team

• Implement website tracking and analytics to help the web team create baselines and set quarterly goals 

• Analyze data to implement and improve upon SEO and CRO strategies for driving traffic to the Recharge website that turn into conversions 

• Be accountable for the incremental lift in ideal traffic and site conversion rates

• Connect our web data to tech stack (e.g. Hubspot and Looker), and create reports that articulate performance metrics and identifying areas for improvement to leadership

• Attribute web traffic to correct channels including campaigns, paid, organic and product

What you’ll bring

• 5+ years of growth operations experience in a B2B SaaS marketing capacity 

• Deep familiarity with managing and optimizing platforms such as Hubspot, Salesforce, Looker Studio, Looker, Fullstory, Google Analytics 4, Google Tag Manager and Google Search Console

• Knowledge of website performance/optimization principles and strategies

• Knowledge of HTML, CSS, and JavaScript is an asset 

• Thrive in an ambiguous environment, making calculated decisions when faced with imperfect information

• Experience developing and sharing learnings and insights 

• Strong analytical, problem-solving, and decision-making skills

• Highly organized and strong attention to detail with a motivated, self-starter attitude

• Ability to work independently as well as in a team-oriented environment

• Excellent communication skills

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Recharge Payments is an equal opportunity employer. In addition to EEO being the law, it is a policy that is fully consistent with our principles. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status such as race, religion, color, national origin, sex, sexual orientation, gender identity, genetic information, pregnancy or age. Recharge Payments prohibits any form of workplace harassment. 

Transparency in Coverage

This link leads to the Anthem Blue Cross machine-readable files that are made available in response to the federal Transparency in Coverage Rule and includes network negotiated rates for all items and services; allowed amounts for OON items, services and prescription drugs; and negotiated rates and historical prices for network prescription drugs (delayed). EIN 80-6245138. This link leads to the Kaiser machine-readable files.