Administrative Business Partner

Who We Are

Rock Roofing is a growing, remotely operated roofing company specialising in single ply membrane flat roofing. Rock prioritises personal freedom within the workforce and through unique buying strategies and specialist product knowledge is helping to drive innovation and the best value to customers throughout the UK. It is our best value focus which has resulted in a 36% overall tender success rate and a customer retention rate of over 90%. As a team of just over 20, we strive to deliver organized and process-driven projects with quality as our key objective. 

About the Role

Rock Roofing is looking for an Administrative Business Partner to join the team in a pivotal and multifaceted role supporting the entire organization. Spanning HR and onboarding through to day-to-day operational support, we are looking for a proactive individual who is keen to carve an entirely new function within a growing company. Being the first Administrative Business Partner in this ever-expanding organization is for candidates seeking to accelerate their career with opportunities both vertically and horizontally.  

As an organization, we are quality obsessed, always working proactively to help deliver on our best value ethos. With a positive mindset, we are dedicated to continuously finding a better way, never afraid to change to improve quality and project delivery. Our vision is to become the UK’s go-to provider for flat roof installations and it is the critical role of the Administrative Business Partner to ensure we are fully supported in this lofty goal. 

To learn more about Rock Roofing and the type of projects we undertake, head over to our website www.rockroofing.co.uk where you can find out more about our approach to delivery including case studies on the types of projects we are passionate about and the ways in which we add value to our national customer base. 

This role will:

• Support the entire organization from pre-contract and sales through to post-contract and operations. You will gain full business visibility with an understanding of all company operations and procedures. 

• Be responsible for all business administration such as vehicle management and all company insurance. 

• Monitor all training needs ensuring everyone in the organization has the training they need to support both the organization and their personal development. 

• Help Rock Roofing to achieve ISO9001 to better implement and standardize our quality controls and implementation. 

• Facilitate project audits and build this out as a brand-new process. 

• Updating and management of various industry accreditations. 

• Onboarding of new staff members.

• HR support and liaising with our external HR consultant. 

• Approval of timesheets.

• Completion of customer-issued Pre-Qualification Questionnaires. 

• Setting up supplier credit accounts.

• Placing of day-to-day purchase orders.

• Monitoring and approvals of annual leave requests.

• Support the Contracts Manager and Quantity Surveyor if needed. This could include drafting standard documents for issuing to the customer, communicating with the customer on their behalf, updating project planners with new project dates, speaking to operatives to ensure timely completion of project documentation, uploading drawings and other documents to the project portal, ensuring timely material deliveries from suppliers.

• Monitoring company policies and amend where needed. 

• Completion of project handover documentation and submission to the customer.

• Chasing start on-site dates with the customer and communicating with the post-contract team. 

• Setting up and closing down of projects.

• Monitoring the digital mail which has been posted to a physical location.

You bring:

• 2+ years of administrative or operational experience. Construction industry experience is advantageous but not essential. 

• Diligence and resilience to ensure all tasks and activities are driven through to completion.

• Excellent written and verbal communication skills. Excellent speaking and written English are essential.

• A high-level ability to prioritise tasks picking up and dropping new activities as needed.

• A team player with a natural alignment of organisational values.

• A desire to build new processes and build on existing systems to optimise time, cost and quality. 

• A proactive approach to ensure future problems are solved before they arise. 

• A highly organised candidate with organisation skills second to none. 

• Comfort in challenging and reactive situations which can be common in an ever-moving and fluid construction industry environment.  

Benefits & Perks

• Full-time, fully remote position

• Flexible hours available when worked around critical workload and daily timings. 

• Fully supported career development opportunities

• On-the-job training provided

• Full support when building out this new function

• 28 days paid holiday entitlement

• Company laptop provided

• Deliver real value to customers by being responsible for taking a company from humble beginnings to the go-to provider in their field

• Bonus structure available once established in the role  

• Positive team environment