Customer Success Manager (cold email agency, fully remote)

To apply, please do NOT send a text or CV. Instead, record a short 3-minute video of yourself (e.g., using Loom) where you briefly answer the following question:

What is one specific cold email you would send to the CEO of casualfilms.com to initiate a buying conversation about them becoming a client of Sales.co?

Send the cold email draft + the link to the video to jakob [at] sales.co. No other information is required. If we like the video, we will schedule a call as the next step.

Responsibilities

• Manage the client relationship, develop their cold email strategy, implement learnings week over week

• Handle sales + client calls

Requirements

• Proactive

• Based in United States

• Cold email experience is a plus but not a requirement.

Tools we use

• We collaborate on Slack

• We manage tasks through Airtable

• We send emails through Instantly

• We’ve built a huge amount of automations for campaign creation, task management, reporting, lead scraping, etc. so you can focus on high-value tasks. All the boring stuff is automated.

You’ll like us if

• You thrive in a fully remote, async world

• You want independence and ownership in your work

• You like moving between different tasks instead of doing one thing all day

You won’t like us if

• You’d like daily meetings with your supervisors checking over your shoulder

• You’re not comfortable getting creative or drawing outside the lines to solve problems

• You don’t like contributing to how the organization takes shape

This is a full-time, remote position. If you are a self-starter with a passion for sales strategy and cold email management, we would love to hear from you!

We're looking for someone who fits that and can get the job done without a micro manager.