Analyst, Supply Chain, Fulfillment + Logistics

Us

Seed Health is a microbiome science company pioneering innovations in probiotics and living medicines to impact human and planetary health. Our scientific board comprises leading scientists, researchers, and clinicians across the fields of microbiology, immunology, bioinformatics, dermatology, oral health, vaginal health, gastroenterology, mental health, pediatrics, and nutrition. 

Consumer innovations are commercialized under Seed® with a mission to bring much-needed precision, efficacy, education and perspective-shifting science communication to the global category of probiotics. Our efforts to set a new standard in probiotics, microbial innovation and translational communication have earned various accolades, including Fast Company's World Changing Ideas in 2019, 2020, 2021, and 2022, and TIME's Best Inventions 2018.

We focus on categories where microbial innovations and microbiome-related products will disrupt and capture global market share in the coming years (e.g. oral care, skin care, infant health, etc.). We have built a strong foundation with breakthrough research and strong intellectual property, and believe there is a substantial opportunity to emerge as an innovative product line, backed by the most rigorous science.

We focus on categories where microbial innovations and microbiome-related products will disrupt and capture global market share in the coming years (e.g. oral care, skin care, infant health, etc.). We have built a strong foundation with breakthrough research and strong intellectual property, and believe there is a substantial opportunity to emerge as an innovative product line, backed by the most rigorous science.

We are building our best-in-class operations team to be both the mitochondrial engine of our rapidly expanding ecosystem, but also the cytoplasmic glue that keeps us all cohesively and efficiently connected -- working together to improve human and planetary health. 

You will report to our Operations Manager and directly support the Director of Operations & Operations team in protecting our micro-organisms and ensuring that our customers enjoy an absolutely seamless experience across our current and future products. You are a problem solver. You have monk-like patience and can remain calm in the eye of the storm, while quickly, but methodically, finding a way to safety and balance. You are a great listener, embrace finding solutions while others panic, and will not rest until you understand every detail that caused an issue, and have implemented a redundant, risk-free system to ensure it never occurs again. 

We know operations can mean a lot of things, which means you need to be ready for, and excited to solve, anything. You know that Murphy’s Law is the poetry of growth and innovation, and not something to be feared. You understand the complexities and nuances of our business, and how to move projects and key improvements cross-functionally across various internal stakeholders. You can prioritize, manage, and successfully drive fixes across hundreds of projects at once. You work nimbly within a network of suppliers and partners respectfully, while holding them accountable down to the tiniest promises they make to Seed and our customers.

What You’ll Do

• Be responsible for supporting the day-to-day operations across our Supply Chain, operational partners, and key cross-functional stakeholders through the direct ownership of operational tasks & reporting that are core to Seed’s operation. 

• Build & maintain reporting to assess the health of our operation & organization across operations performance, COGs, and member experience. 

• Own the effective and timely movement of inventory across Seed’s network of suppliers, manufacturers, and operational partners. 

• Strengthen Seed’s operational foundation through the creation of processes and procedures to refine our operational flows across inbound and outbound freight, fulfillment, and internal stakeholders across member experience, growth, & others. 

• Conduct audits to dive deep into the performance of our operation and the experience of Seed’s members to identify key opportunities for improvement & optimization. Communicate findings & proposed next steps from these audits effectively and concisely. 

• Support in building and maintaining detailed records of freight + logistics movements while managing landed cost unit economics. 

• Troubleshoot logistical issues that impact the customer experience. Work across e-commerce, supply chain, and member experience teams to track, prioritize, and solve the most pressing problems of our booming business.

• Support the direct management of our distribution and fulfillment partner(s), to ensure a high quality experience for every one of our customers, down to the tiniest detail. 

• Work closely with our purchasing and warehousing teams to ensure appropriate & accurate inventory levels across our partners and warehouses. 

• Maintain internal system & data integrity through meticulous management of ASNs, inbound receiving, invoice validation, and day-to-day transactions across the supply chain

• Support various multi-disciplinary operational initiatives across supply chain, member experience, impact + sustainability, and e-commerce.

You

• Bachelor’s degree in economics, business, or supply chain management

• At least 2-3 years of operational experience across fulfillment, distribution, and international inbound/outbound logistics 

• 1-2 years experience in working with cross-functional vendors 

• Exceptional written & verbal communication

• Experience with ERPs (Netsuite, SAP, Oracle, Other) 

• Advanced knowledge of Microsoft Excel, GSuite, Data analysis

• Knowledge of SQL

• Highly detailed, data-driven, extremely organized

• Demonstrable experience working individually or in smaller teams that have scaled

• Thrive in cross-functional, team-based environments

• You are a passionate & driven individual inspired by Seed’s mission

The annual pay range for this full-time position is $80k-$120k + equity + benefits across all US locations (this position is 100% remote-US). Our pay ranges are guided by discipline, level and experience required. Within the range, individual pay may vary based on additional factors, including: your specific location, desired skills/ technical competency, relevant experience and advanced education/ training.

Benefits include: Medical, Dental, Vision, Life, AD&D, LTD, Mental Wellness, EAP, Wellness Stipend + 401(k) match.

Seed is an equal opportunity employer. For us, diversity isn’t an HR metric—it is the result of billions of years of evolution; it’s our nature. To serve our community inclusively means to cultivate a relative abundance of perspectives, backgrounds, geographies, and experiences. Like in biology, each role and its function is key to the productivity, sustainability, and resilience of our ecosystem.

Seed Health does not accept unsolicited resumes from individual recruiters or third party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or any employee of the Seed team. All candidates must be submitted via our Applicant Tracking System by approved Seed Health vendors who have been requested to make a submission by our Talent Acquisition team for a specific job opening.