Clinical Operations Specialist

SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

Role

As a Clinical Operations Specialist at SmarterDx, you will be responsible for conducting comprehensive chart reviews and clinical validation of AI diagnostic models to support clinical documentation improvement. This role is instrumental in ensuring our AI models are clinically accurate and of high-quality.

This role is fully remote within the US

Responsibilities

• Review and analyze medical records to ensure clinical accuracy in a timely fashion

• Identify opportunities for improvement in clinical documentation and diagnostic models

• Understand and apply coding guidelines and regulations to assign appropriate codes to diagnoses and procedures

• Participate in ongoing training and professional development to stay current on documentation and coding guidelines

• Contribute to process improvement efforts to enhance documentation practices and support efficient and effective healthcare delivery

Your qualifications

• Minimum of 2 years of experience in healthcare, preferably in a clinical setting, and a clinical documentation/coding role

• Working knowledge of medical terminology, anatomy and physiology, and healthcare documentation requirements

• Bachelor's degree in health information management, nursing, or a related medical field

• Professional certification, such as Certified Clinical Documentation Specialist (CCDS) or Certified Professional Coder (CPC), is preferred but not required.

Your skills

• Strong attention to detail and ability to analyze and interpret complex medical information

• Excellent written and verbal communication skills

• Proficiency in computer applications, including electronic medical records systems

• Ability to work independently and as part of a team

• Ability to multitask and prioritize tasks effectively

• Strong analytical skills, attention to detail and effective time management practices

Compensation

• $100k - $115k salary + benefits, 100% US-based remote

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Benefits

• Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan.

• Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents.

• Remote-First Team – Work from anywhere in the U.S.

• Unlimited PTO & 10 Holidays – So you can relax and recharge.

• 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match.

• Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.

• Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.