
Account Manager
Do you enjoy connecting with people and building meaningful relationships in the Sports and Entertainment industries? Are you someone who loves working in an ever-changing environment and coming up with creative solutions? Do you love working alongside a collaborative team and making best-in-class social content?
We’re looking for an energetic, self-motivated leader with big ideas and a can-do spirit. It is essential to have a deep understanding of the social media landscape, ability to work well under pressure and a constant desire to find strategic solutions to unforeseen challenges. The primary purpose of the Account Manager position is to ensure that we provide world-class customer service ensuring client satisfaction through every step of the relationship. The Account Manager has their hand in just about everything throughout the creative process, including social strategy, client presentations, upselling and more.
Job Type:
Full-Time, Remote
(San Diego Based a Plus but not Required)
Responsibilities:
Client Management:
Act as the liaison between clients and the STN team focusing on effective communication, fielding requests and partnering with other STN teams to fulfill the clients’ needs and hit their goals. It is key that Account Managers have a deep understanding of the clients’ social landscape and brand guidelines. Ability to ensure that client needs are met and feedback is not repeated.
Project Management:
Develop project timelines with Project Managers to guarantee client deadlines are met. Properly manage client requests to accurately quote points/budget to hit profit margin goals. Look for opportunities to work more efficiently as a team and offer suggestions to Account Supervisor as needed.
Creative Innovation
Dedicated time to prioritize further skills development - expanding your knowledge of the social best practices, creative trends, etc. Offer creative solutions to our clients based on industry best practices.
Job requirements
Qualifications:
2-4 years relevant experience as Account Manager at a creative agency or large brand
Strong presentation skills
In-depth sports, entertainment and pop culture knowledge
Strong sense of social media trends and best practices
Familiarity with social media management programs (like Sprout Social, Crowdtangle, etc.)
Availability to work evenings and weekends, as needed
Immaculate attention to detail and eagerness to offer best-in-class service
Competency with Google suite
STN offers a competitive benefits package to all full-time employees, including…
Paid Time Off (Vacation, Sick & Birthday PTO)
401K (Traditional & ROTH) + matching
Health Insurance benefits: Medical, Dental & Vision with an employer contribution
9 Paid Company Holidays
Donation match for 501(c) organizations
Fully Remote Working Environment
Dog Friendly HQ
Complimentary Gym Membership
Weekly Mental Health Breaks
Company Provided Phone + Laptop
STN Core Values:
Be Resilient: Not letting things out of your control hold power over you
Be Radically Candid: Never hold resentment, always communicate
Deliver Solutions: Bring Solutions, Not Problems
Bring Positive Energy: Bring good vibes and joy to every interaction
Team First: What is best for the ultimate success of the STN?
Bring a Standard of Excellence: Deliver high-quality and on-time work
This job is closed
But you can apply to other open Remote Business Development / Sales jobs
About the company
Similar Remote Jobs
- Opened 5 days ago Featured Job Remote Job
- Remote Spanish - English Customer Support Specialist - Central TimeCore Ventures TX LLC$450 - $700 per monthOpened 8 days ago Promoted Job Remote Job
- Opened 8 days ago Promoted Job Remote Job
- Opened 8 days ago Promoted Job Remote Job
- Closes in 15 days Promoted Job Remote Job