Account Executive - Healthcare SaaS

Overview

The main focus of our Account Executive role is creating and winning sales opportunities for your products/solutions/services in an assigned territory. You are the technical and sales expert and are expected to be able to differentiate between offerings, convey compelling value propositions, lead the opportunity, build out your pipeline, and create new business development opportunities in your territory. The Account Executive will act as a trusted advisor with customers in order to successfully close increasingly complex sales.

Duties & Responsibilities

• Manage sales planning and sales execution in assigned accounts/territory

• Manage a healthy pipeline of early, mid and late stage opportunities to drive consistent results

• Prospect for potential customers by using various tools and direct and indirect methods such as calls, email, face to face meetings, SalesForce, LinkedIn, Definitive Healthcare and networking events

• Forecast orders and sales within the applicable sales funnel tools and reports for your products/solutions/services in your assigned territory

• Develop business development strategies, and create new opportunities with Healthcare organizations

• Create business plans for territory including, but not limited to opportunity development, competitive strategies and targets

• Build strong business relationships and formulate account strategies and plans to continuously strengthen relationships within the assigned territory. Identify & respond to key account technical and departmental decision makers' needs and maintain customer contact records in the relevant CRM tools

• Continuously develop and improve a network of key opinion leaders within the assigned territory

• Track and communicate market trends to/from the field including competitor data, and develop and lead effective counter-strategies

• Healthcare IT/SaaS Product & Payer Market Expertise

• Maintain up to date detailed knowledge of your product/services

• Be able to present and discuss the technology benefits in terms which are relevant to customers

• Maintain up to date market and competitor knowledge related to your product/solutions/services

• Continuously update your understanding the customers changing and/or operational issues and challenges

• Create viable product configurations which meet customer needs effectively, while achieving optimum margin for the company

• Identify and create new opportunities and work with sales leaders and account teams (where applicable) to continuously increase prospect funnel

• Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of your product/solution/service opportunities to meet orders, sales and margin targets as well as to maximize customer satisfaction in assigned territory

• Create and maintain opportunities in the applicable sales funnel tool and/or CRM tools

• Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration integrity and that all requirements are tied to documented customer inputs

Skills Required

• Excellent time management, resource organization and priority establishment skills, and ability to multi-task in a fast-paced environment with attention to detail

• 5+ years of experience selling SaaS into healthcare

• Excellent communication skills, including writing, articulating, listening, and questioning skills; must be fluent in English

• Proficiency with computer applications, computer-based sales tools, and SaaS business applications

• Ability to effectively influence and guide prospective clients

• Ability to understand and navigate through complex political environments and corporate structures

• Proven relationship-building skills

• Ability to effectively interface with all levels inside and outside the company, including senior management

• Ability to travel to on-site presentations and meetings for key opportunities, and coordinate trade shows or other marketing efforts

• Strong leadership skills required to manage and attract top performers

• A self-starter with an entrepreneurial mindset who is motivated and will take ownership of your area of responsibility

• Experience in a fast-paced environment

• Able to engage C-suite level technical and business stakeholders in the payer market

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.

Applicants must be authorized to work in the U.S. on a full-time basis without the need for current or future sponsorship.

About symplr:

symplr is revolutionizing healthcare operations with a first-of-its-kind platform that drives effective, efficient, and connected workflows while increasing operational benefits and scaling clinical, financial, and quality outcomes—driving value where it matters most.

We are a remote-first company with employees working across the United States, India, and the Netherlands. Guided by values, we focus on teamwork, championing our customers, being rooted in action and outcomes, overcoming challenges, and leading through equality and integrity. Read more about symplr's culture and values at symplr.com/careers.

Perks & Benefits:

• Company Sponsored Medical, Dental & Vision

• Safe Harbor 401K with Employer Matching up to 5%, eligible upon hire with immediate vesting

• HSA Employer Contributions, Employer Paid Life, Short-term and Long-term Disability, and AD&D Insurance Plans

• Permissive Time Off Plans, Volunteer Time Off, & 12 Paid Holidays

• Fully Paid Medical Leaves of Absence and Bonding Leaves for new parents

• Tuition Assistance & Continuing Education Reimbursement available

• Additional Employer-Paid Programs: Cleo Family Services, Care@Work Memberships, Headspace Memberships, LifeMart Discounts, and more!

symplr is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.

As an ongoing commitment to reasonably accommodate individuals with disabilities, symplr has established alternative methods to complete the application process. Disabled applicants needing assistance are encouraged to call 281.863.9500 if further assistance is required.

To all recruitment agencies: we do not accept resumes or partnership opportunities. Please do not forward resumes to symplr or any of our employees. We are not responsible for any fees related to unsolicited resumes.