DevOps Engineer

ZIRO is a leader in Unified Communications, helping customers deliver modern voice through Teams Phone and Microsoft 365. We help companies migrate, automate and manage their phone systems with industry-leading technology and decades of expertise with enterprise calling. Our platform simplifies the complex, helps IT teams move faster, and deliver a unified experience to every user.

We’re a growing, people-first team that values accountability, courage, innovation, passion, selflessness and good judgment. We are on the mission to make every conversation count, and you can be too! 

If you want to learn more about our interview process, and culture, click here: https://goziro.com/careers/

Who you are

This is a hands-on, get-it-done engineer who keeps ZIRO’s software running smoothly from code to production and everything in between. You take complex, inherited systems and turn them into clean, scalable, well-documented infrastructure that teams actually love to use. You build and improve CI/CD pipelines, monitoring, and release processes that make shipping software fast, safe, and repeatable. At the end of the day, your work empowers engineers to move quickly with confidence and ensures our platforms are stable, reliable, and ready for anything.

What you will do

• Build, Scale and Maintain a Consistent and repeatable release process for products managed by the R&D Ops team

• Build and maintain infrastructure to support ZIRO’s SaaS products with high availability (failover/disaster recovery).

• Plan and maintain infrastructure to support CI/CD pipeline and automated testing.

• Writing, updating documentation such as runbooks/playbooks for operations to follow.

• Point of escalation for operations and engineering

• Provide support and escalation for CI/CD pipeline.

• Build and Maintain monitoring and management systems for systems managed by the R&D Ops team

What you need to do it

• 5–8+ years in DevOps, SRE, or Infrastructure roles supporting SaaS or enterprise platforms

• Strong experience designing and maintaining CI/CD pipelines, automated testing, and release workflows

• Deep knowledge of cloud infrastructure (Azure/AWS) including high availability and disaster recovery

• Hands-on experience with Infrastructure as Code tools (e.g., Terraform, Ansible) and system automation

• Proven ability to troubleshoot production issues, build monitoring/alerting systems, and partner closely with engineering and ops teams

ZIRO Perks

• Flexible, take what you need PTO 🏖️

• Competitive wages 💵

• Company sponsored health, vision and dental plans ⚕️

• Fully remote roles 💻

• Home office budget 📎

• Company sponsored social events 🤩

All ZIROs job postings are to fill new, and/or existing vacancies within the company. ZIRO has implemented the use of artificial intelligence (AI) tools, as a preliminary step in our applicant screening process. A member of our Talent Acquisition & Recruitment team will also review applications to ensure consistent, and fair assessment. Additionally, our team uses AI-powered note-taking tools during interviews to ensure accuracy.

At ZIRO, we believe diverse perspectives make us stronger. We are committed to building an inclusive, equitable, and accessible workplace where everyone feels respected, supported, and empowered to do their best work. If you require any accommodations throughout the recruitment, and selection process, please let our team know.