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Senior Account Manager


Join Aptean, a leading innovator in Retail and Apparel ERP software solutions. With a commitment to revolutionizing the way businesses manage end to end Backoffice processes.

We are seeking a dynamic and results-driven Senior Account Manager to contribute to our growth and success.

As an Account Manager for Aptean Retail and Apparel ERP, you will be an integral part of our sales team, responsible for identifying and cultivating new business opportunities, fostering client relationships, and driving the adoption of our cutting-edge Retail and Apparel ERP solutions. This role presents an exciting opportunity for an experienced professional to make a significant impact in the rapidly evolving Retail ERP technology, working with customers across the Food & Beverage, Fashion, and Consumer Electronics sectors.


  • Manage the relationships with influencers & decision makers within customer accounts to promote loyalty and high customer retention.

  • Identify opportunities and close deals for additional Aptean products, add-on licenses, upsell modules & next version upgrades for existing Aptean customers.

  • Identify and manage opportunistic new business situations.

  • Maintain a thorough understanding of a customer’s business goals and the status of all current projects and issues.

  • Optimize portfolios, prioritize accounts, and create & maintain strategic account plans, quotes and forecasts.

  • Manage a revenue and bookings quota and participate in frequent forecast reviews of assigned territory.

  • Facilitate internal communication, including cross-functional transitions, escalations and contracts by engaging appropriate Aptean team members to add value to account.

About you:

  • Thorough understanding of the customer sales cycle

  • Minimum 3-5 years’ experience working with SaaS, software products, services, competencies, omni-channel solutions, and offerings across Retail sectors.

  • Knowledge or experience of sales methodologies, e.g. Challenger Sale, Value Selling – Meddic.

  • Effective verbal and written communication skills with the ability to credibly present recommendations at senior levels in the organization

  • Excellent sales, negotiation skills and objection handling skills,

  • Must be motivated, goal oriented with the proven ability to work with minimal direction and maintain a high level of collaboration across geographically diverse teams.

  • Experience managing deal values up to £250K

  • Possesses a high degree of honesty, integrity, and ability to maintain confidentiality.

  • Good decision-making ability and negotiation skills 


What’s in it for you?

We are a fast-growing yet well-established global software company. As an employer, we can offer you growth and development opportunities to cement your career. Alongside this, we offer a welcoming and diverse team and culture, made up of talented individuals all working in collaboration!


About Aptean

Aptean is changing. Our ERP solutions are transforming a huge range of global businesses, from food producers to manufacturers. In a world of generic enterprise software, we provide targeted solutions that bring together the very best technology and drive greater results. With over 4,000 employees, 50 different products and a global client base, there’s no better time to advance your career at Aptean.

If you share our mindset, you can share in our success. To find out more about joining Aptean, get in touch today.

Learn from our differences. Celebrate our diversity. Grow and succeed together.

This job is closed
But you can apply to other open Remote Business Development / Sales jobs