Chief of Staff

About AssemblyAI

At AssemblyAI, we’re building at the forefront of Speech AI, creating powerful models for speech-to-text and speech understanding available through a straightforward API. With more than 200,000 developers building on our API and over 5,000 paying customers, AssemblyAI is helping unlock and support the next generation of powerful, meaningful products built with AI. 

Progress in AI is moving at an unprecedented pace– and our team is made up of experts in AI research that are focused on making sure that our customers are able to stay on the cutting edge, with production-ready AI models that are constantly updating and improving as our team continues to improve accuracy, latency, and what’s possible with Speech AI. Our models consistently rank highest in industry benchmarks for accuracy, outperforming models from Google and Amazon, and up to 30% fewer hallucinations than OpenAI’s Whisper. Our models power more than 2 billion end-user experiences each day, helping companies better understand customer feedback, run more productive meetings with automated meeting notes, and helping improve childhood literacy via ed tech tools. 

We’ve raised funding by leading investors including Accel, Insight Partners, Y Combinator’s AI Fund, Patrick and John Collision, Nat Friedman, and Daniel Gross. We’re a remote team looking to build one of the next great AI companies, and are looking for driven, talented people to help us get there!

About the role:

We’re looking for a Chief of Staff to be the driving force behind our operational cadence, ensuring everything runs smoothly and efficiently. Reporting into the COO, you will work closely with the leadership team, playing a key role in scaling our business. Your responsibilities will span across various functions, giving you the opportunity to make a significant impact on the entire company.

Important Note: To be considered for this role, candidates must be located in the metropolitan areas of Boston, DC or New York due to travel requirements (at least 1x a month). We are also open to candidates who would consider independently relocating to any of these areas. 

What You’ll Do:

• Design and implement operational strategies and processes to keep the business running seamlessly. Develop new ideas and bring them to life.

• Act as the Directly Responsible Individual for special projects, ensuring successful execution across teams.

• Assist with investor relations, board meeting preparation, and other executive tasks. Provide operational and administrative support as needed.

• Manage operating cadences including leadership meetings and offsites, monthly business reviews, all-hands and other company programming.

• Lead high-priority, cross-functional initiatives to drive company outcomes. Optimize workflows, standard operating procedures (SOPs), and other operational needs across departments.

• Track key performance indicators, identify trends and areas for improvement, and implement necessary changes.

• Build and maintain professional relationships with CEOs, founders, board members, and other industry leaders.

What You’ll Need:

• You have a proven track record in a similar role, with a knack for operational excellence and strategic thinking.

• You thrive in dynamic environments and are excited about the opportunity to scale a business.

• You’re a natural leader, able to drive projects and initiatives to successful completion.

• You have excellent communication skills, both written and verbal.

• You’re a problem solver, always looking for ways to improve and optimize processes.

• You take initiative, you identify opportunities to connect and enable teams to drive the business forward and act on them.

• You have previously worked asynchronously as part of a fully-remote, distributed team 

• You have experience working closely with executive teams and managing high-level relationships.

Pay Transparency:

AssemblyAI strives to recruit and retain exceptional talent from diverse backgrounds while ensuring pay equity for our team. Our salary ranges are based on paying competitively for our size, stage and industry, and are one part of many compensation, benefits and other reward opportunities we provide.

There are many factors that go into salary determinations, including relevant experience, skill level and qualifications assessed during the interview process, and maintaining internal equity with peers on the team. The range shared below is a general expectation for the function as posted, but we are also open to considering candidates who may be more or less experienced than outlined in the job description. In this case, we will communicate any updates in the expected salary range.

Salary range for US: $150,000 - $210,000

Working at AssemblyAI

We are a small but mighty group of startup veterans and experienced AI researchers with over 20 years of expertise in Machine Learning, Speech Recognition, and NLP. As a fully remote team, we’re looking for people to join our team who are ambitious, curious, and lead with integrity. We’re still in the early days of AI and of AssemblyAI’s journey, and are looking for teammates who won’t just fit in, but will help us define and build our company culture. 

We’re committed to creating a space where our employees can bring their full selves to work and have equal opportunity to succeed. No matter your race, gender identity or expression, sexual orientation, religion, origin, ability, age, veteran status, if joining this mission speaks to you, we encourage you to apply!