Strategic Operations Analyst

The Strategic Operations Analyst supports strategic and operational improvement efforts across the organization. This role assists in identifying compliance risks, operational inefficiencies, and opportunities for transformation that contribute to scalable growth and sustainable performance. Partnering with Product, Operations, and Compliance teams, the analyst provides data-driven insights, supports process and technology solution design, and contributes to the development of metrics and governance structures that enable measurable, lasting improvement.

This position combines analytical rigor, curiosity, and structured problem-solving to help translate business challenges into actionable recommendations and support high-impact initiatives.

What you’ll do

Business Optimization & Strategy Execution

• Assess current-state operations, define strategic priorities, and drive cross-functional transformation aligned to leadership goals.

• Assists in developing business cases, roadmaps, and implementation plans to support scalable, efficient, and customer-focused change.

Compliance Risk Management & Governance

• Identify compliance gaps, operational risks, and workflow vulnerabilities across business processes and systems.

• Assist in embedding controls, policies, and monitoring mechanisms into technology and operations to ensure adherence and continuous improvement.

Process Improvement & Operational Excellence

• Contribute to process analysis efforts to uncover inefficiencies and recommend streamlined workflows.

• Create standardized documentation and procedures to support scalability, accountability, and operational efficiency.

Metrics, Insights & Performance Tracking

• Help define and maintain KPIs and success metrics for Optimization initiatives.

• Translate data into meaningful insights that guide strategic decisions and improvement opportunities.

Change Management & Implementation

• Support end-to-end implementation of optimization initiatives, including execution, communication, and post-launch optimization.

• Drive stakeholder adoption through training, enablement, feedback loops, and ongoing refinement of solutions.

What you’ll need

• 1-3 years of experience in business transformation, strategy execution, process improvement, or operational excellence roles.

• Foundational understanding of healthcare workflows, regulatory requirements, and digital transformation best practices.

• Strong analytical and problem-solving skills with experience in process mapping, business analysis, and data visualization (Power BI, Tableau, Excel, SQL).

• Experience working with Product, Compliance, and Operations teams to align technology solutions with business needs.

• Bachelor’s degree in Business, Strategy, Operations Management, or related field, or similar years of relevant experience preferred.

Pay & Perks

💻 Fully remote opportunity with about 5% travel
🩺 Medical, dental, vision, life, disability insurance, and Employee Assistance Program
📈 401K retirement plan with company match; flexible spending and health savings account
🏝️ Up to 184 hours (23 days) of PTO per year + company holidays
👶 Up to 14 weeks of paid parental leave
🐶 Pet insurance

The salary range for this position is $58,000 to $65,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.

Interview Process*

• Connect with Talent Acquisition for a Preliminary Phone Screening

• Meet your Hiring Manager!

• Behavioral Interview(s)

• Case Study

About Cohere Health

Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.

With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.

Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.

The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.

We can’t wait to learn more about you and meet you at Cohere Health!

Equal Opportunity Statement

Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.