Program Manager, AI Hub
Who we are
Domino Data Lab powers model-driven businesses with its leading Enterprise AI platform trusted by over 20% of the Fortune 100. Domino accelerates the development and deployment of data science work while increasing collaboration and governance. With Domino, enterprises worldwide can develop better medicines, grow more productive crops, build better cars, and much more. Founded in 2013, Domino is backed by Coatue Management, Great Hill Partners, Highland Capital, Sequoia Capital and other leading investors. For more information, visit www.domino.ai
What we are building
The Customer Experience organization plays a key role in Domino’s continued growth as a startup and ensuring we help our customers achieve their data science goals.
As a program manager for our AI Hub, you’ll be responsible for delivering project templates that highlight Domino features and help our customers immediately realize value from the Domino platform. As program manager, you’ll define and own the entire lifecycle for project templates, from starting a content steering committee, prioritizing topics for development, building an implementation and maintenance plan, and working with marketing and partners on a communication plan.
What your impact will be
Define and implement a process for intake and maintenance of AI Hub project templates from idea generation, creation in GitHub, through implementation and maintenance in the Domino Platform
Establish governance processes to ensure the quality and relevance of content on the AI Hub over time
Define key performance indicators (KPIs) to track the success and impact of the AI Hub, such as usage metrics, user satisfaction scores, and the number of successful projects leveraging the templates
Enable internal teams and partners about project submissions and go-forward maintenance
Establish a content review board to prioritize content development and create marketing/comms plans for awareness
What we look for in this role
Has demonstrated experience in program management
Has built new processes/programs and improved existing processes/programs
Has led complex cross-functional initiatives in a customer-facing organization
Has worked with SaaS/Cloud companies addressing enterprises, practitioners, and leaders
Has exposure to the AI ecosystem and end-to-end data science projects
Ideally has worked in Responsible AI, life sciences, public sector, or financial services
Dealing With Ambiguity
Innovation Management
Managing and Measuring Work
Planning accurately
Managing Through Systems
Excellent written and verbal communications
Proficiency in using Jira for project management, Slack
Nice to have: Github proficiency
What we value
We strongly believe in the value of growing a diverse team and encourage people of all backgrounds, genders, ethnicities, abilities, and sexual orientations to apply
We value a growth mindset. High-performing creative individuals who dig into problems and see the opportunities for success
We believe in individuals who seek truth and speak the truth and can be their whole selves at work
We value all of you that believe improving is always possible. At Domino, everything is a work in progress – we can do better at everything
We emphasize an environment of teaching and learning to equip employees with the tools needed to be successful in their function and the company
#LI-Remote
The annual US base salary range for this role is listed below. For sales roles, the range provided is the role's On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range will be narrowed during the interview process based on a number of factors, including the candidate's experience, qualifications, and location. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.
Compensation Range
$93,000—$115,000 USD
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