
Enterprise Account Manager
Who we are
Hi there 👋 . We’re Ethena – the compliance platform for modern teams. Ethena’s suite of admin- and employee-friendly training and compliance tools help you check all the boxes and build a better workplace. Our training isn’t just a thing people get through, it’s something they actually enjoy (we got the stats to prove it—over 90% positive ratings). We are proud to be a part of the culture at companies like Zendesk, Pinterest, Figma, and Notion. In 2020, Ethena announced our $15.5 million Series A, and in 2022 we raised an additional $30 million Series B to build out Ethena’s best-in-class training solution, further invest in data and analytics, and continue launching impactful compliance products. Ethena’s Series B was led by Lachy Groom, with participation from existing investors including Felicis, Neo, Homebrew, and others. It’s a great time to join our team!
How we work
We’re a team of people who value diversity in all its forms. We love adding new perspectives and appreciate those who ask questions that help us challenge assumptions, explore new directions, and improve what we’ve already built. We believe it’s our responsibility to create an environment in which every person can bring their full, authentic selves to work.
And hey, others have noticed what we’re building too — we were just ranked #47 on the Best Startup Employers list! 🎉
We push each other to be our best and do our training proud. We love feedback, practice empathy, and embrace humor. Seriously, we’re not shy about puns. If you brought us to a picnic, we’d be compli-ants. If we were shoes in London, we’d be trainers. If we were--you get it. Humor is welcome here. Read more about us on our careers page and follow our team on our Instagram!
Our workforce is fully remote and your personal working hours can be based on your own timezone. All team-wide meetings are scheduled to be inclusive of all North American time zones.
Who we're looking for
We're on the lookout for a standout Enterprise Account Manager to take the lead on some of Ethena’s biggest accounts. Since a big chunk of our growth — around 40% — comes from expansion, this role plays a major part in driving our success. Why Ethena? Because it’s a need-to-have vs. a nice-to-have. We save companies thousands of hours a year with innovative ways to deliver compliance training, deliver 93% learner-loved content, and meet compliance needs without creating administrative overhead. In a world where every tool is expected to do more with less, Ethena delivers for admins, employees, and leadership teams alike.
Reports to
Akhila Iruku, VP Customer Success
What you'll do
Own and grow a book of enterprise accounts (>2,000 employees) with expansion, renewal, and lead gen targets
Drive upsells via multithreading and exec engagement, working with Ethena’s C-suite to further relationships
Spot growth and churn risks early — act fast and work directly with Ethena’s leadership team to determine best possible customer outcomes
Lead compelling QBRs that highlight ROI and open new doors directly with Chief Compliance Officers, General Counsels, and VPs of HR
Deepen relationships through events, webinars, and high-touch moments
Partner across teams to close product feedback loops and elevate the customer experience
Be the go-to expert on compliance trends for your customers
What makes a great candidate
Proven track record growing enterprise accounts through smart, strategic expansion
Skilled at multithreading and uncovering new value in complex orgs
Organized and disciplined in Salesforce because pipeline hygiene matters
Builder mentality - you improve the playbook, not just run it
Proactive, self-led, and hungry to make an impact
Aligned with Ethena’s mission, with a passion for learning and growth
Compensation
Below is the annual On Target Earnings (OTE) range for this role which includes accelerators for achieving multi-year and above
$140,000 - $170,000 a year
Base salary range -- $112,000-126,000 USD.
At Ethena, we're committed to fair and equitable compensation. We carefully evaluate each candidate's skills and qualifications to provide our best possible offer upfront. Our no-negotiation policy ensures that our first offer is always our best offer, promoting pay equity throughout our organization.
Physical Demands
This is sedentary work that primarily involves sitting/standing in a home office environment.
Location
Ethena is a remote-first organization and is currently hiring candidates based in the United States.
We are not currently offering employer visa sponsorship for this role.
Benefits
The benefits offered for this position can be found here. We provide 20 days of paid time off per year (prorated from your start date) in addition to all 11 federal holidays* and unlimited paid sick leave. (*US-specific benefits. For more details on our Canadian benefits, leave a note in your application.)
How to Apply
Applications for this position will be accepted via our job board. Excited about the opportunity, but worried you don’t meet all the requirements? Apply anyway, and give us both the chance to find out. We welcome you to read more about our approach to job descriptions by our Chief People Officer, Melanie Naranjo. Curious to know what it’s like to interview with us? Read more here.
Ethena is proud to be an Equal Opportunity Employer and is committed to a diverse and inclusive workplace. We believe that a successful organization is one that celebrates its employees for who they are, who they love, and the unique lens through which they experience the world. Ethena does not discriminate based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or other legally protected status. We understand that our differences make us better. They empower us to learn from each other, lean on each other, and create a product and community that models the behavior we hope to see in others.
Disclaimer: The salary, other compensation, and benefits information are accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
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