Account Manager

FormAssembly is growing and we are excited to add an Account Manager to focus on expanding our customers within our top 5 verticals. You will be working on net new ARR growth within a Named Account territory. This is a full-time position, open to all locations (working remotely from home).

Responsibilities:

• Selling FormAssembly instances, user licenses, connectors, analytics, and premium support & consulting services to an assigned book of existing customers

• Increasing customer revenue spend across assigned accounts

• Gain a deep understanding of the way customers operate & use FormAssembly, how private and public companies make decisions, and identify priorities driving decisions from the C-level.

• Building account strategy and territory plans

• Establishing credibility and trust with customers

• Uncovering exec-level initiatives and pain points to map back to FormAssembly value & use cases

• Partnering with internal teams: Sales, Customer Success, Product, and Finance to create a positive customer experience

• Generating upsell opportunities to create pipeline and attain quota

• Managing KPIs for customer accounts engagement & forecasting with accuracy towards monthly & quarterly targets

Requirements

• 3+ years of customer account management experience and full cycle sales experience

• Experience managing a high-volume of customer accounts

• Consistent annual quota attainment of $500,000+ ARR

• Experience selling to the C-suite & multiple stakeholders buying decision makers

• Ability to collaborate with various internal teams to achieve positive customer outcomes

Bonus Points for:

• Experience working remote in a similar role

• Demonstrable strategic account planning experience

OTE: $110,000 - $140,000

Benefits

FormAssembly is a completely remote/distributed team. We thrive through digital communication, and work to connect numerous times a day. Our culture is vibrant, fun, and unique! Read more about it here. Some of our benefits include:

• Health benefits (health, dental, vision) for Team Members based in the United States

• Mental Health benefits with SpringHealth

• 401(k) with 4% company match

• Unlimited PTO (with a required minimum use of 2 weeks per year) for Salaried/Exempt staff, or 4 weeks of paid vacation for hourly/non-exempt employees.

• 9 paid company holidays

• Flexible work schedule; work from anywhere!

• Generous Paid parental leave (up to 16 weeks)

• Charitable contribution match

• Budget for professional development

• Company provided Mac laptop

You'll be joining a talented and fun team, working together to build something great!

FormAssembly Inc. does not discriminate on the basis of race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity or any other reason prohibited by law in provision of employment opportunities and benefits.