Operations Specialist
Join Hatch and support our VP of Operations in steering our dynamic, fast-growing company. 🎙️
🌐 About Us
Hatch is a video-first content agency. We help B2B companies create video podcasts, YouTube video series, and short-form video clips for social media, as well as written content from those recordings. Our goal is to be the #1 agency in the world helping companies use modern content marketing to win.
🔥 What You'll Do
You’ll work closely with our VP of Operations to manage the day-to-day operations, including customer management, systems management and implementation, and automating as much as humanly robotically possible. This role suits a multi-tasking enthusiast who thrives on daily challenges.
Tasks Include:
Manage customer onboarding, communication, and setup for new clients.
Build internal systems, manage Trello with Butler automations, Slack, and Zapier integrations.
Oversee document and Clip Finder outputs from customer recordings.
Monitor and analyze company data.
Assist People Ops with onboarding logistics for new hires.
Research tools, update systems, organize files, create documents, and manage the calendar.
⏰ Hours
Full-time, Monday - Friday, 9am - 5pm EST.
🎯 Requirements
Fluent English (speaking, writing, reading).
2+ years in an operations role.
Skilled with automation tools (e.g., Trello’s Butler, Zapier, AI platforms).
Strong in Slack, Google Suite (especially Google Sheets).
Preferred, but not necessary: Agency experience, project management system setup (Asana, Trello).
🎉 Benefits
Work remotely from anywhere in Latin America
Emphasis on work/life balance
Paid time-off and holidays
Opportunities for real growth and career development
Ready to dive into the heart of our operations? Join us at Hatch and be a part of our exciting journey!
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