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Operations Specialist

Join Hatch and support our VP of Operations in steering our dynamic, fast-growing company. 🎙️

🌐 About Us

Hatch is a video-first content agency. We help B2B companies create video podcasts, YouTube video series, and short-form video clips for social media, as well as written content from those recordings. Our goal is to be the #1 agency in the world helping companies use modern content marketing to win.

🔥 What You'll Do

You’ll work closely with our VP of Operations to manage the day-to-day operations, including customer management, systems management and implementation, and automating as much as humanly robotically possible. This role suits a multi-tasking enthusiast who thrives on daily challenges.

Tasks Include:

  • Manage customer onboarding, communication, and setup for new clients.

  • Build internal systems, manage Trello with Butler automations, Slack, and Zapier integrations.

  • Oversee document and Clip Finder outputs from customer recordings.

  • Monitor and analyze company data.

  • Assist People Ops with onboarding logistics for new hires.

  • Research tools, update systems, organize files, create documents, and manage the calendar.

⏰ Hours

Full-time, Monday - Friday, 9am - 5pm EST.

🎯 Requirements

  • Fluent English (speaking, writing, reading).

  • 2+ years in an operations role.

  • Skilled with automation tools (e.g., Trello’s Butler, Zapier, AI platforms).

  • Strong in Slack, Google Suite (especially Google Sheets).

  • Preferred, but not necessary: Agency experience, project management system setup (Asana, Trello).

🎉 Benefits

  • Work remotely from anywhere in Latin America

  • Emphasis on work/life balance

  • Paid time-off and holidays

  • Opportunities for real growth and career development

Ready to dive into the heart of our operations? Join us at Hatch and be a part of our exciting journey!

This job is closed
But you can apply to other open Remote Management and Operations jobs