Sales Enablement Manager

We're Karat, the world's largest interviewing company.

Karat helps companies hire top engineering talent with confidence. As an end-to-end hiring solution, we work with organizations to improve the quality, efficiency, and equity of their technical hiring process. Global leaders like Walmart, Atlassian, and Citi rely on Karat to conduct hundreds of assessments and interviews every day through a powerful combination of human expertise and innovative technology. Our mission is to make every interview predictive, fair and enjoyable so we can unlock opportunity -- for everyone. We’re a passionate, focused, human-centric team, and we want you to join us!

Come join our GTM Operations team

Our Go-To-Market (GTM) Operations team is committed to creating and executing strategies to help achieve revenue goals and deliver the highest-quality customer experience. We build and execute the engine that connects all GTM teams. 

What you will do

As a Sales Enablement Manager, you will be responsible for building and executing a world-class enablement program, equipping Karat’s sales organization with the tools and resources they need to deliver value to customers. You will work closely with product, marketing, and sales leadership to understand our value propositions, build enablement content to empower the sales team, and measure its effectiveness.

We are looking to hire this position out of Mexico, as this individual will partner cross-functionally with others from our Emerging Markets team. Working hours will predominantly overlap with U.S. timezones once successful onboarding is complete (approximately 45 to 60 days). There will be required internal meetings that align with time zones in the U.S.

• Design, implement, and maintain a role-based enablement and onboarding program for all Go-To-Market roles (i.e., live, online, and hands-on training).

• Ensure the Karat sales team is trained and up-to-date on effectively communicating the company’s value proposition, product differentiators, and competitive advantage, prioritizing consistency across the org on how teams present, demo, and share Karat. Additionally, manage all systems and tools necessary for effective sales enablement.

• Collaborate with marketing and product to successfully launch new products. 

• Partner with leadership to identify, track, and measure revenue-based KPIs regarding ramp time and seller productivity.

• Define, develop, measure, and communicate performance data to understand the business impact of field efforts and incorporate learnings to iterate on the field activation strategy continuously.

• Own the tracking and analysis of sales enablement content usage and systems management to ensure it is easily accessible and provides the capabilities and resources sellers need.

• Plan and execute internal GTM Enablement events, including, but not limited to, the company’s Annual Sales Kickoff and in-person training.

• Build a trusting relationship with Sales and Customer Success teams, not being afraid to roll up your sleeves and partner from the ground floor to understand Karat’s customers, test messaging and playbooks, and continually push sales-led touchpoints throughout the funnel.

The experience you will bring

• 5+ years developing enablement programs for GTM teams (i.e., Customer Success, Sales, etc.) 

• A sales background, with direct, personal experience selling complex solutions, especially in high-tech. 

• The ability to influence behavior and drive change

• Experience working with GTM leaders and executive teams 

• Experience building creative, engaging, and clear content for different audiences within GTM teams. 

• Strong experience using tools, data, and reporting to track progress, measure learning, and ensure the adoption of best practices (such as Gong, Lessonly, and Salesforce).

• Strong fluency in written and spoken English

Applicants, please note: submissions not 100% in English will not be considered.

Legal Employment Statement 

Karat is a U.S. company. In order to work with individuals outside of the United States, we partner with a Professional Employer Organization (PEO). If hired for this position, your legal employer will be the PEO. This means your payroll, benefits offered, time off, etc., will be offered and managed by them.

Learn more about us

Statement of Inclusivity:

In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at Karat.

We value a diverse workforce: people of color, womxn, and LGBTQIA+ individuals are strongly encouraged to apply.

If you have a disability or special need that requires accommodation, please let us know at accommodation@karat.com.