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CRM Operations Manager Web3xAI (Remote)

LATOKEN, a top 30 crypto exchange by CoinMarketCap and a leader in the altcoin market with 3,000+ markets, is expanding sales operations amid the crypto cycle. Recognized by Forbes as a Top 30 company for remote work, we are seeking a Sales Operations Manager to streamline processes and optimize team performance.

You will manage hiring, onboarding, CRM operations, and process automation, leading the implementation of HubSpot CRM (currently using Kommo CRM) to ensure effective lead distribution and management.

At LATOKEN, you’ll enjoy rapid career growth with opportunities to advance to Head of Operations or Head of a Sales Unit. We offer a competitive compensation package including salary, bonuses, and stock options, along with the chance to work with cutting-edge technology in a global market.

Key Responsibilities:

  • Hiring & Onboarding: Oversee recruitment and smooth onboarding of new team members.

  • Lead Distribution & Qualification: Ensure leads are properly distributed and qualified.

  • CRM Management: Maintain CRM discipline, ensuring data accuracy and timely follow-ups.

  • Process Automation: Use tools like Zapier to automate workflows and improve efficiency.

  • HubSpot CRM Implementation: Lead HubSpot CRM adoption and train the team.

  • Collaborate with Marketing: Align sales and marketing efforts for smooth lead tracking and campaign support.

  • Maintain and improve operational processes and Latoken’s reputation.

Requirements

  • 2+ years of experience managing CRM and automation projects.

  • Proficiency with no-code tools like Zapier.

  • Fluent in English, both written and spoken.

  • Strong organizational and communication skills.

  • Marketing campaign management experience is a plus

Benefits

  • Career Growth: Opportunities for rapid promotion, including Head of Sales.

  • Innovative Environment: Work with frontier technology in a global market.

  • Compensation: Competitive salary, bonuses, and stock options.

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