Agency Success Associate (Remote, US)

Why Openly

Openly is rebuilding insurance from the ground up. We are re-envisioning and enhancing every aspect of the customer experience. Doing this requires a rapidly growing team of exceptional, curious, empathetic people with a wide range of skill sets, spanning technology, data science, product, marketing, sales, service, claims handling, finance, etc.

The Openly Difference

• The Price Difference: Using cutting-edge data and technology, we provide customizable, competitive prices to protect your most valuable assets.

• The Policy Difference: Coverages are truly customizable to meet your individual protection needs, for both standard coverages and optional add-ons.

• The Experience Difference: From tailored claims handling to highly responsive customer service, we are focused on making the home insurance purchasing process a better overall experience.

Our Values

At Openly, our people are just as important as our product. Collaboration, communication, and work-life balance are must-haves that make us who we are. We believe a great company is the result of a shared set of values:

• Integrity

• Empathy

• Teamwork

• Curiosity

• Urgency

Diversity, Equity & Inclusion

We embrace individuality and believe diverse teams are winning teams. Our commitment to inclusion across race, gender, age, religion, identity, and experience drives us forward every day.

Job Details

The Agency Sales Associate (ASA) is responsible for profitable growth by increasing sales production and strengthening relationships with existing agencies. This critical role operates within the Openly sales organization by collaborating with team members to achieve onboarding support and account penetration, enabling rapid adoption of Openly’s product, increasing sales productivity, and maintaining account retention.

Key Responsibilities

Exceptional Agency Results

• Drive exceptional results with agency partners for quality, growth, and retention

• Provide feedback about rate, underwriting risk classifications within local markets to product, underwriting, and ASM partners

• Deliver on key named account targets

Be Loved

• Frequent (>120/month) engagements with agencies that delight them

• Increase policies sold per agent, agent engagement, agent net promoter score, retention, and quality of book

• Administer incentives (where applicable) and contests aimed at increasing sales profitably

Day-to-Day Activities

• Engage with agents 120 times per month digitally (phone calls, Zoom meetings, video messages, texts, etc.) to drive profitable growth in accounts

• Move agents within segments up-channel in quality and quantity of production

• Collaborate and execute with peers in the market (Sr ASM / ASM / Insurance Product) to improve agency results

Requirements

• 1+ years of experience with Property & Casualty Insurance with a strong background in sales

• A passion for helping partner agencies

• Ability to multitask and problem-solve

• Available for some travel as needed

• Strong organizational, negotiation, and value-based selling skills

• Strong oral and written communication skills; able to manage large and small audiences, remote or in-person

• Experience in a high-volume sales environment

• Consistent strong sales results exceeding revenue goals

• Customer-centric mindset with ability to quickly establish trust and credibility

• Insurance product knowledge and ability to rapidly learn more

• Proficiency with Microsoft and Google products; CRM experience

Compensation & Benefits

Budgeted Salary Range: $59,920 - $71,155 USD
Full Salary Range: $56,175 - $93,625 USD

Benefits include:

• Remote-first culture (#remotelife)

• Competitive salary & equity

• Comprehensive medical, dental, and vision plans

• Life and disability coverage (including voluntary options)

• Parental leave (up to 8 weeks paid; additional leave for birthing parents via STD)

• 401K company contribution (3% of gross income, even if employee does not contribute)

• $1,500 work-from-home stipend

• $2,000 annual professional development fund

• $50/month Be Well program stipend

• Paid volunteer service hours

• Referral program and rewards

• Cash incentive compensation eligibility (depending on role)

Eligibility

• U.S. Citizens, Green Card Holders, and those authorized to work in the U.S. for any employer and currently residing in the U.S. will be considered.

• Openly is committed to equal employment opportunity and non-discrimination.

• Openly is an E-Verify Employer in the U.S. and will make reasonable accommodations for qualified individuals with disabilities.

AI-Assisted Hiring

We leverage AI to organize applications and resumes based on required skills and experience. Applicants may also use an AI-supported scheduling tool to choose interview times. While AI assists with efficiency, all hiring decisions are made by our team members.