Closes in 14 days Remote Job

Head of Retail, Industry Solutions Team

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your well-being support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

Palo Alto Networks is a global leader in network and security business and is committed to improving billions of lives worldwide and striving to make the world safer, healthier and more sustainable through innovation.

Reporting directly to the Global Industry Solutions Leader, you will lead all aspects of providing a retail strategy that aligns to our customer use cases, product roadmaps and sales motion by partnering with these organizations.  You will be responsible for driving the GTM to grow the retail vertical by working with the Top Retailers in North America to understand their initiatives and drive the strategic adoption of the Palo Alto Cybersecurity Platforms. You will lead a team of retail business and technical practitioners that build relevance for Palo Alto Networks within the retail community and support our account teams while continuing to maintain and build strong customer partnerships. 

Your Impact

  • Leading a Dynamic Team

    • Build strong functional teams throughout all aspects, including attracting talent, achieving team growth, succession planning, and personal development

    • Drive a 'solution sales' mindset 

    • Collaborate closely with sales leadership and drive a consultative sales culture working with the biggest retailers and hoteliers across North America

    • Develop a culture of accountability and attainment of performance metrics and goals

    • Ensure staffing levels and deployment to support sales teams

    • Coach teams utilizing standard methodologies to drive consistency and performance

    • Develop and practice effective mentoring skills to craft high performing teams to deliver the highest level of service and keep our customers top of mind

  • Understanding of the retail Market

    • Have a deep understanding of the current market share, industry trends, GPO growth, and changes in government retail policy to develop and re-design strategic business plans

    • Is known as a retail thought leader in the retail industry with a strong provider background

    • Can Confidently speak to a C-level Audience and share the retail message on why cybersecurity is important to driving a transformation strategy

    • Active Participation in organization like NRF, RHISAC, IFBTA with strong public speaking skills

    • Align strategies and plan to drive specific region, product, and modality market share growth by working closely with your peers

    • Collaborate with Business Units and Marketing to drive specific marketing strategies for National, Regional and key accounts

    • Lead market growth initiatives with new products and new segments

    • Engage with C-level customers to explore, build and prioritize opportunities while identifying missed opportunities

  • Internal Partnerships

    • Build and instill strong harmony between all connecting teams 

    • Represent the business view cross-functionally and be able to differentiate solution requirements globally


Your Experience

  • Minimum 15 years of progressive responsibility in retail sales or retail information technology

  • Minimum 5 years experience in a senior functional leadership role with broad leadership and management responsibilities for a large team

  • In-depth retail industry experience and knowledge, with a shown success in providing an industry point of view with the ability to use innovative, creative and strategic solutions to align company resources with customer needs

  • Bachelor of Science or Business. MBA strongly preferred

  • Possess the ability to successfully handle analytical-rigorous corporate initiatives

  • Effective communication skills, business maturity, and good judgment.

  • Ability to motivate teams to produce quality materials within tight timeframes and simultaneously organize several projects

  • Strong work ethic and ownership of company and client goals/objectives, focused on understanding, meeting, and exceeding customer expectations.

  • High energy, a strong sense of urgency, self-motivated, and results-oriented.

  • Ability to work in an energizing environment with rapidly changing priorities, while demonstrating flexibility and a positive attitude

  • Ability to cultivate strong, professional rapport with internal clients

  • Travel - initially 40% shortly thereafter 20%-30%

Additional Information

The Team

The Worldwide Shared Services team is dedicated to empowering Palo Alto Networks’ go-to-market teams through innovative solutions and strategic guidance to drive superior outcomes. We strive to equip our teams with the expertise and resources needed to make a meaningful and lasting impact with the customers we serve while achieving sales excellence. We are committed to fostering an environment where our team members can thrive, creating a culture of collaboration and knowledge sharing to drive collective growth and success.

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $183,600/yr to $/297,000yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here

Is role eligible for Immigration Sponsorship?: No. Please note that we will not sponsor applicants for work visas for this position.

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