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Junior Business Analyst [IT]

The company

Rarely Decaf is a technology partner that helps companies craft purpose-built software solutions without the time, cost, and headaches of traditional software implementations.

We’re not a software implementation partner that builds on rigid, outdated systems, nor do we lock clients into multi-year contracts.

Leveraging our expertise in modern, visual development frameworks, we quickly build and iterate bespoke software solutions for our partners—on timelines that are measured in weeks, not months, and that allows their technology to move as quickly as their businesses.

You can read a case study of our work here.

Our small, yet ambitious global team is remote-first, asynchronous by default, and firmly believes in the power of great communication.

The role

As our project demands continue to grow, we are seeking a detail-oriented Junior Business Analyst to join our team to facilitate efficient operations and drive business growth.

This supporting role will focus on preparing for and following up on client and internal interactions, drafting business requirements and weekly client updates, and ensuring seamless communication and task management.

Your key responsibilities include:

  • Draft and support the elicitation of business requirements and proposed solutions: Work closely with clients and internal teams to gather and document detailed business requirements and use cases. Assist in requirement gathering sessions, identify current and target states, and collaborate on solution design. Develop process and functional workflow diagrams to ensure documents are clear, comprehensive, and aligned with client needs and project goals.

  • Support our Project Lead to ensure smooth operations and effective communication: Assist the Project Lead by handling preparatory and follow-up tasks. Draft agendas for client calls and internal discussions, and use AI tools to record, summarize, and take notes. Tag the Project Lead for necessary actions and facilitate task delegation. Collaborate with stakeholders to map out business processes, data flows, and user flows, annotating these maps with problems, pain points, inefficiencies, and opportunities for improvement. Ensure all information is accurately captured and integrated into relevant tickets, diagrams, and workflows. Maintain meticulous records and tweak AI tools for efficiency.

  • Draft and organize client updates: Help draft and organize regular updates for clients. Summarize recent activities, outline plans for upcoming cycles, and highlight discussion points. Ensure updates are clear, concise, and valuable to the client.

  • Utilize visual and proactive communication: Use digital whiteboarding tools and other visual methods to convey complex ideas clearly. Proactively communicate with clients and team members to ensure alignment and understanding.

  • Identify opportunities for improvement: Analyze client processes to identify pain points, inefficiencies, and opportunities for enhancement. Provide insights and suggestions to improve operations and drive business growth.

Requirements

Location

We welcome applicants from Latin America, Europe, and Africa to reflect our dedication to a diverse and geographically dispersed team while still having at least a few hours of overlap when needed.

Skills and Experience

Required

  • Bachelor's degree in Business Administration, Information Systems, or a related field: Or equivalent practical experience.

  • 1-3 years of experience in business analysis or project management: Proven background in working as a project manager or business analyst in a technology-focused agency, consulting firm, or other organization where you assisted with the implementation of software projects.

  • Strong organizational skills and attention to detail: Demonstrated ability to manage multiple tasks and priorities effectively, ensuring nothing falls through the cracks.

  • Excellent communication skills: Ability to clearly explain complex information and choose the most effective communication medium, whether it's a comment in a design, an update to a task description, recording a Loom video, or designing a process map. Demonstrated proficiency in leveraging various tools to ensure clear and concise communication.

  • Proficiency in Business English: Strong command of business English, both written and verbal, to effectively communicate with clients and team members.

  • Familiarity with a modern, remote work environment: Proficiency with digital and remote communication tools such as digital whiteboards (e.g., Whimsical, Figma), design tools (Figma), project management tools (e.g., ClickUp, Notion), and Slack. Ability to communicate proactively and work asynchronously. Comfortable with picking up new technologies to improve work and communication.

  • Logical & analytical mindset: Strong analytical skills with the ability to identify inefficiencies and opportunities for improvement in business processes.

  • Proactive and self-motivated: Demonstrated initiative, curiosity, and resourcefulness in exploring and adapting to new technologies.

  • Strong collaboration skills: Experience working closely with project managers, designers, and other developers, demonstrating effective team collaboration.

Nice to have

  • Experience in client-facing roles: Previous experience in roles that required direct interaction with clients or stakeholders.

  • Experience with no-code/low-code platforms: Familiarity with no-code/low-code platforms such as QuickBase, Appian, KissFlow, PowerApps, Bubble, Airtable, Zapier, Integromat (Make), OutSystems, Mendix, Adalo, Glide, Retool, WeWeb, Xano, or Webflow is highly desirable.

  • Adaptability: Comfortable Demonstrated initiative, curiosity, and resourcefulness in exploring and adapting to new technologies like AI tools like ChatGPT in our workflows.

Long-Term Vision

This role starts as a supporting position, but if things work out and it’s the right fit, there is an opportunity to grow into a more senior role—either as a Senior Business Analyst, a Project Manager, or a key operational leader within the company.

We are committed to supporting your professional growth and providing opportunities to take on more responsibilities as you develop within the role.

Compensation & Perks

  • Compensation: $2,200 USD to $3,400 USD per month*, depending on your fit and experience.

    • Utilizing Deel for payroll allows us adaptability in selecting the employment structure that best suits you in your country.

  • Work Hours: Embrace a flexible, 35-hour work week that emphasizes a healthy work-life balance.

  • Vacation: Enjoy 30 days of paid vacation, accumulating 2.5 days per month. This includes local holidays.

  • Company Holidays: Benefit from a handful of company-wide holidays each year.

  • Work Environment: Experience an asynchronous-first, calm, and deep work environment inspired by successful remote companies like Doist, Buffer, and GitLab. Learn more about the async-first philosophy here.

  • Stipend: Receive a learning and productivity stipend of $1,500 a year to enhance your work and personal life. This includes funding for AI tools like ChatGPT and membership to professional learning communities.

  • Growth Opportunity: Opportunity to get in at the ground-level of a growing company, with the potential to shape the future of how we deliver our services.

Click Apply Now to learn more.

This job is closed
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