Associate Account Executive (Philippines)

Company Overview:

Join our thriving team at Recruit CRM! As a headquartered SaaS company based in the US, Ireland, and India, we proudly serve over 1,500 top Executive Search and recruitment Firms in 110+ countries. With a staggering 40% YoY growth and a team of 150+ individuals across the globe, we are recognized as a leader in our industry. We boast a #1 ranking in our category by Gartner, a high 4.9/5 score on Capterra & G2, and numerous accolades for our outstanding customer support.

Discover more about us at www.recruitcrm.io. Our employees love us too! Check out our reviews on Glassdoor.

Why Join Us?

• Enjoy the benefits of a fully remote working culture.

• Flexible work timings.

• Transparent and open communication.

• Competitive pay.

• Growth opportunities in Account management.

Compensation, Duration & Work Timing:

• Training Stipend (6 months): ₱10,000/month working 42.5 hours weekly.

• Post-Training (Full-Time) Annual Salary: ₱340,000 (Base Salary) + ₱340,000 (Commissions) based on individual performance, internal assessments, and completion of baseline targets.

Role Description:

As an Associate Account Executive, you'll be the first point of contact for a person who is checking out Recruit CRM and wants to learn more about it. With every interaction, you’ll aim for the “Wow, that was amazing!” reaction, ensuring leads feel valued and understood.

Key Responsibilities:

• Demonstrate Recruit CRM to prospective clients 

• Do outbound prospecting in the APAC & Oceania

• Understand and convey prospect needs to the team.

• Uphold communication guidelines and procedures.

• Build and nurture client relationships.

No. of openings: 3

Who Should Apply?

• Fresh graduates/post-graduates passing out in 2024,2025.

• Excellent Verbal and Written communication skills in English.

• Candidates with problem-solving, empathy, analytics, presentation, and documentation skills.

• We encourage applicants who are solely focused on pursuing a career with us and are not currently engaged in part-time roles or internships.

Training & Career Path:

• Structured Onboarding: Upon successful completion of the trainee program, transition to a full-time role.

• Growth Opportunities: Demonstrating stellar performance in your role can propel you to exciting career advancements within just 6 months of training completion and becoming a full-time employee. You get an opportunity to become an Account Executive/Senior Account Executive after gaining experience.

Selection Process: (All Virtual)

1. HR Round

2. Assignment Round

3. General Skill based Test

4. Interview Round with Functional Leaders

5. Final Round

Location: Fully remote working culture.

Recruit CRM Values:

We believe as a fully remote company which is scaling at a rapid pace, organization values & institutionalizing these values are pivotal to its growth & sustenance.

Recruit CRM organizational values from an acronym CACTI -

Customer Obsession, Aggressiveness, Commitment, Transparency, Integrity.

We make sure all our practices & processes are aligned to these values viz—hiring, feedback, rewards, promotions, et al.

Customer Obsession:

• Do extensive research to understand the customer’s business model and their pain points.

• Tune the demo according to what the customer is looking for while also showing features that could be useful for their business.

• Take regular feedback during the demo to understand if the prospect is finding it useful.

Transparency:

• Set the right expectations from the beginning in terms of what the product can offer vs. what they are looking for

• Provide clear timelines w.r.t. follow-ups & features updates.

• Show product roadmap to share the new features our team is working on - esp. the ones useful to the client.

• Never negotiate on pricing. Tell the customers that we do not provide discounts as a company policy so that we keep it fair to all customers.

Aggression:

• Create a sense of urgency in the minds of customers

• Maintain structured and regular touchpoints with the prospects - emails, LinkedIn, phone call

• Keep prospects engaged by sharing new feature updates

• Show the ROI they get working with us - not just in terms of features but also business value & our customer service.

• Schedule follow-up calls after the demo to get their feedback and check if they need help with anything

Commitment:

• Keep a customer-centric mindset

• Always keep customers in the loop - especially if you miss a deadline

• Inform the customer if the launch of a certain feature they were waiting for gets delayed.

• Reach out to prospects that did not show up on the demo and check if they are still interested.

Integrity:

• Never get aggressive or rude with the customer in any situation

• Every touchpoint - email, phone call, LinkedIn - should be highly professional

• Never bluff and misinform the customer. If you are not sure about something, you can always check with the team and get back to them with clear and accurate information.

For Queries:

Himanshi Chaudhary - himanshi@recruitcrm.io

We pride ourselves on our young, energetic, diverse team. With flexibility, a commitment to continuous learning, and an overarching objective to create wealth for our team members, Recruit CRM is the place to build a rewarding and fulfilling career.

We look forward to having you on our team!