Campaign & Audience Manager (m/f/d)

This is a full-time position based in Germany. We are a remote-first organization and support mobile and flexible working.

ResearchGate is the professional network for scientists and researchers. 

From rising sea levels to rising inequality, mass migration to mass extinction, the problems facing our world are immense. Still, we’re optimistic about the power of millions of scientists working in unity to overcome any challenge. We provide scientists with the help and support they need by connecting them to the world’s most active scientific community.

We've built a platform that gives the world's scientists the tools and services they need to connect, collaborate, and advance their research. Over 25 million members from 193 countries use ResearchGate to share, discover, and discuss research.

Objective of the Role

Working as part of a dedicated team, the successful candidate will be responsible for setting up and optimizing ad campaigns, ensuring optimum performance of ads, emails, and campaigns in terms of delivery, performance, and quality. Additionally, they will report bugs and troubleshoot issues while analyzing performance trends and identifying opportunities for improvement.

Responsibilities:

• Address day-to-day issues and questions from clients and internal personnel.

• Assist with troubleshooting technical issues, ad serving errors, and reporting discrepancies.

• Produce client-facing insights on campaign setup and delivery optimization.

• Planning and setting up of ad, email, and job campaigns in the ad server and other platforms (DoubleClick for Publishers, Salesforce, RG Admin, etc.). 

• Monitoring and optimization of ad and email campaigns.

• Reporting and analyses identifying optimization opportunities.

• Knowledge and metrics sharing with all stakeholders.

• Collaborate with Sales and Account Management to drive successful campaign delivery and revenue.

• Collaborate with Engineering teams to improve ad product development and impact.

• Assist with creation, cultivation, and improvement of audience targeting, in partnership with Engineering, Product, and Sales.

Requirements:

• Proven experience with Google Ad Manager.

• Experience in digital advertising and ad technology.

• Strong understanding of ad serving technology and ad operations.

• Ability to troubleshoot technical issues and resolve ad serving errors.

• Proficiency in data analysis and ability to identify optimization opportunities.

• Excellent verbal and written communication skills.

• Ability to address day-to-day client issues and questions effectively.

• Strong stakeholder management and ability to collaborate with various teams.

• Demonstrated ability to troubleshoot technical issues and reporting discrepancies.

• Strong problem-solving abilities and attention to detail.

• Experience working with Sales and Account Management teams to drive successful campaign delivery and revenue.

• Ability to collaborate with Engineering teams to improve ad product development and impact.

Your Profile:

• 2 years of experience with Google Ad Manager.

• Managed large-scale ad campaigns for optimal performance.

• Experience with Google AdWords and multiple DSPs is a plus.

• Skilled in ad serving technology, troubleshooting, and data analysis.

• Strong communicator with excellent client and stakeholder management.

• Collaborative with Sales, Account Management, and Engineering teams.

• Highly organized and detail-oriented.

Life at ResearchGate 

You'll be working in an open and empowered company culture, with the chance to individually shape your professional development and growth. Enjoy being a part of an energetic team that’s passionate about changing science for the better. We’re a team of optimists from around the world and from many different backgrounds guided by our mission to connect the world of science and make research open to all.

Enjoy a flexible working environment that adapts to your life circumstances, a generous 30 full days of vacation for you to unwind and days focused for your professional development to further grow your career along with free access to a platform to support your mental wellbeing. 

We support a remote work approach by enabling our team to work across borders (up to 120 days a year) by partnering with WorkFlex. Most of us work from the comfort of our homes, but our office located in the heart of Berlin is still open for you as an opportunity to change scenery and meet others. We occasionally come together for team summits, workshops, and in-person meetings, but fully embrace a remote-first approach to work. 

ResearchGate is an equal opportunity employer

We encourage people from all backgrounds and life experiences to apply with us and help us change the world of science. We commit to impartial and inclusive hiring processes, and therefore ask you to please refrain from adding a picture and your age to your application form or CV. 

Our hiring decisions are made based on your skills and qualifications, regardless of your age, gender, origin or race/ethnicity, nationality, sexual orientation, disability status, religion, or any other (perceived) personal characteristics. We are excited to receive your application. 

ResearchGate Intro and Mission  

ResearchGate is the largest professional network for scientists and researchers. We've built a platform that helps the world's scientists and researchers to connect, collaborate, and advance their research to drive progress towards a better world.

Over 25 million members from 193+ countries use ResearchGate to share, discover, and discuss research.