Sales Enablement Specialist

The Sales Enablement Specialist plays a critical role in ensuring our business development team has the tools, resources, and knowledge that they need to effectively sell RQM+ products and services. This role is responsible for the execution of strategies to support the sales team and help drive revenue growth. 

Responsibilities:

• Develop, track, and communicate sales analytics and other related measures via standard and ad-hoc reporting.

• Utilize existing data to identify unmet sales enablement needs, evaluate tool effectiveness, provide improvement recommendations, and assist in solution implementation.

• Implement and manage sales enablement tools and technologies, such as Salesforce, LinkedIn Sales Navigator, and sales intelligence / reporting platforms.

• Manage system data changes (data quality, cleanup, and verification process) leveraging internal and external resources, as necessary.

• Develop, in partnership with Marketing, associated sales support content such as playbooks, competitive analysis, conference leads follow up, sell sheets, testimonials, and case studies.

• Ensure all sales support content is centrally organized, up to date, aligned with RQM+ brand guidelines, and easily accessible to the business development team.

• Serve as a pivotal liaison between business development, operations, proposals, contracting, and finance to maintain clarity and consistency in processes and communications.

• Partner with the enterprise learning team on sales training for new and existing business development team members; act as a subject matter expert and assist with training coordination and delivery.

• Follow-up (via phone, email, and/or online) on leads generated through inbound channels; qualify leads for hand-off to business development as needed.

• Send introductory, follow-up, and simple response emails to prospects; push out targeted marketing materials.

• Document outbound/inbound activity and maintain client accounts and contact information in customer relationship management (CRM) systems and other sales databases.

• Provide guidance, training, and support to inside sales team members, helping them achieve their targets and improve their performance through task-specific mentoring, coaching, and feedback.

• Develop and maintain knowledge of RQM+ products and service offerings.

Requirements:

• Bachelor's degree in marketing, business, communications, or a related field.

• 1-3 years prior experience in sales, marketing, or program development, with a focus on sales enablement/support, marketing and sales coordination, or a related area.

• Demonstrated project management skills with the ability to set, pursue, and achieve results within set timelines.

• Knowledge of and experience with sales enablement tools and CRMs (Salesforce, HubSpot, etc.)

• Previous experience in the Life Sciences/MedTech Industry, preferred. 

• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

• Creative and innovative thinker, bringing fresh ideas and perspectives.

• Self-starter with the ability to work independently and in teams and to collaborate effectively to achieve common goals.

• An inquisitive mindset with a strong commitment to fostering outstanding internal and external customer experiences.

• Highly organized, managing multiple priorities with efficiency, effectiveness, and attention to detail.

• Ability to understand the bigger picture and how people, processes, and technology connect.

• Flexible and adaptable, thriving in a fast-paced and evolving work environment.

• Excellent organizational, communication, and problem-solving skills.

• Strong communication skills, both written and verbal, with the ability to articulate ideas and influence others effectively.

• Must be willing to travel, up to 25%.

Behavior:

• Customer Focus, Strong Written and Verbal Skills, Action-Oriented, Approachability, Building Effective Teams, Business Acumen, Career Ambition, Composure, Courage (Managerial), Decision Quality, Informing, Integrity & Trust, Interpersonal Savvy, Planning, Multi-Tasking, Flexible / Adaptable and Analytical