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Graphic Designer

Scratch Financial ("Scratchpay") is a financial technology startup based in Los Angeles, California. Our goal is to make difficult financial decisions simple and increase accessibility to fair, affordable, and transparent medical financing. Driven by our award-winning technology, Scratchpay has become the fastest growing financing provider in veterinary care, with our payment plans now offered in over 10,000 practices across the U.S. and Canada–ranging from dental offices to optometry clinics. We’re rapidly launching a new Point-of-Sale payment processing suite to help our providers create a better payments experience for their patients.

If putting compassion first, helping create groundbreaking products and continuously iterating & refining those products sound like you, then we encourage you to apply.

The Scratch Design & Brand Team is dedicated to building and nurturing long-term relationships with our brands and practices. We believe in creating value for our partners through purposeful design strategies, memorable curated experiences, and a strong commitment to diversity and inclusivity. We are in search of a world-class Graphic Designer to join our design organization.

Are you filled with boundless creativity, committed to design excellence, and fueled by a passion for pets? Scratch Financial is seeking an enthusiastic Graphic Designer with specialized skills in email and UI prototyping. Reporting to the Associate Creative Director of the Design & Brand team, this role offers the opportunity to thrive in a dynamic environment where your ideas are valued and encouraged to shine. Join our team and let your creativity make a difference!


  • Email Design: Create visually captivating email campaigns that engage our audience and yield impactful results.

  • UI Prototyping: Conceptualize and prototype user interfaces that are intuitive, user-friendly, and visually appealing.

  • Conceptualization: Bring fresh and innovative ideas to the table, contributing to brainstorming sessions and design discussions to elevate our brand and products.

  • Collaboration: Partner with cross-functional teams including marketing, product, and development to ensure design consistency and alignment with brand guidelines and UI prototypes.

  • Continuous Learning: Stay up-to-date with industry trends, design tools, and emerging technologies to continuously improve your skills and contribute fresh perspectives to our projects.

  • Reporting: Collaborate with your manager to establish weekly project priorities and delivery deadlines. Provide weekly status updates to your manager, summarizing your progress for the week, including any project delays or early completions.


  • A passion for pets and a commitment to our mission of making veterinary care accessible to all.

  • Excellent visual storyteller

  • Strong self-motivation and thrives in fast-paced, deadline-driven environments.

  • Ability to seamlessly transition between different design functions, encompassing visual strategy, content strategy, organizing and managing design tools and file libraries, as well as software proficiency.

  • Enthusiastic about apps, music, and art.

  • Skilled in Adobe Creative Suite (Photoshop, Illustrator, InDesign), and AI tools. Knowledgeable in UI/UX principles and adept at prototyping with Sketch.

  • Knowledgeable in copyright and licensing rules for imagery, fonts, and intellectual property rights.

  • Excellent communication and collaboration abilities, with coding skills as a plus.


  • Portfolio submission focusing on email, website, and UI design

  • BFA in Graphic Design is required (or equivalent field), along with a portfolio showcasing recent accomplishments. Collaborative project experience must be clearly tagged with the candidate's specific contributions.

  • Basic knowledge of Google Workspace, Jira, and Agile methodology

$65,000 - $75,000 a year

• The base pay actually offered will take into account internal equity and also may vary depending on the candidate’s geographic region, job-related knowledge, skills, and experience, among other factors.

• In addition to a competitive base pay, employees in this role may be eligible for incentive compensation.

We welcome individuals with strong conceptual thinking, a digital-first mindset, and outstanding visual design expertise to join our exceptional team. By crafting compelling content that reaches audiences across the nation, you have the opportunity to truly make a difference at Scratch. We eagerly anticipate hearing from you!

Scratchpay is committed to diversity in its workforce and is proud to be an equal opportunity employer. Scratchpay considers qualified applicants without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other legally protected class. 

This job is closed
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