Role

As a Clinical Operations Specialist at SmarterDx, you will be responsible for conducting comprehensive chart reviews and clinical validation of AI diagnostic models to support clinical documentation improvement. This role is instrumental in ensuring our AI models are clinically accurate and of high-quality.

SmarterDx builds clinical AI that empowers hospitals to achieve 100% chart accuracy for revenue integrity. Our solution helps hospitals tell the most accurate and complete story of the patient and the care that was delivered, which helps them recover millions in earned revenue and improve quality of care scores. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers.

This role is fully remote within the US

Responsibilities

Review and analyze medical records to ensure clinical accuracy in a timely fashion
Identify opportunities for improvement in clinical documentation and diagnostic models
Understand and apply coding guidelines and regulations to assign appropriate codes to diagnoses and procedures
Collaborate with healthcare teams to facilitate communication and understanding of clinical diagnoses and documentation requirements
Participate in ongoing training and professional development to stay current on documentation and coding guidelines
Contribute to process improvement efforts to enhance documentation practices and support efficient and effective healthcare delivery

Your qualifications

Minimum of 2 years of experience in healthcare, preferably in a clinical setting, and a clinical documentation/coding role
Working knowledge of medical terminology, anatomy and physiology, and healthcare documentation requirements
Bachelor's degree in health information management, nursing, or a related medical field
Professional certification, such as Certified Clinical Documentation Specialist (CCDS) or Certified Professional Coder (CPC), is preferred but not required.

Your skills

Strong attention to detail and ability to analyze and interpret complex medical information
Excellent written and verbal communication skills
Proficiency in computer applications, including electronic medical records systems
Ability to work independently and as part of a team
Ability to multitask and prioritize tasks effectively
Strong analytical skills, attention to detail and effective time management practices

Compensation

$100k - $110k salary + benefits, 100% US-based remote

#LI-DNI

Benefits

Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 90-100% of your premiums and 70-90% for dependents, depending on the plan.
One Medical Membership – Free membership included if you enroll in a SmarterDx medical plan.
Paid Parental Leave – Up to 12 weeks of paid leave for birth or adoption.
Remote-First Team – Work from anywhere in the U.S. with a $400 home office reimbursement stipend.
Unlimited PTO & 10 Holidays – 4 of which include floating holidays so you can recognize the days that matter most to you.
Learning & Development Budget – $500 per year (prorated) for courses, books, and resources to expand your skills.
401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Empower.
Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters.
Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Clinical Operations Specialist