Account Manager

Social Discovery Group is the world's largest group of social discovery companies which unites more than 50 brands. For more than 20 years, we have been creating premium international dating services and social discovery apps with a focus on video streaming, AI technologies, entertainment, and game mechanics. Our product portfolio includes Dating.com, Cupid Media, Dil Mil, and many others. The products are already used by more than 500 million users in 150 countries around the world.

SDG Invests in social discovery technology startups around the world. Our Investments include Open AI, Patreon, Flo, Wildly, RAW, EVA AI, Clubhouse, Magnet, Tubit, Woebot, BamBam, Flure, Astry, Coursera, Academia, Harbour, Space, Auto1, DocSend, AppAnnie, Rapyd, Boom Supersonic, Trading, View, K-Health and many others.

We solve the problem of loneliness, isolation, and disconnection with the help of digital reality.

Our digital nomad team of more than 800 professionals works all over the world. Our international team of like-minded people and professionals solves ambitious daily tasks and creates truly global products. We value focusing on results, a proactive approach, and we are always looking for new and unconventional ideas.

Our teams of digital nomads live and work remotely from Cyprus, Malta, the USA, Thailand, Indonesia, Hong Kong, Australia, Poland, Israel, Türkiye, Latvia and many others.

We are looking for an Account manager to join our Acquiring and Compliance team.

Your main tasks will be:

1. Ensure correct and timely communication with acquiring partners

2. Ensure correct record-keeping regarding partner communication and document exchange

3. Negotiate rates, agreements, and other key issues/questions

4. Resolve any issues and questions that arise from the business side (financial, technical and any other)

5. Managing end-to-end KYC and onboarding process with acquiring partners

6. Being the first point of contact for multiple partners

We expect from you:

• Bachelor’s degree

• Professional proficiency and fluency in English. Business communication skills required

• Native-level proficiency in Russian

• Strong communication skills, written and spoken

• Business communication, negations, relationship management

• Ability to liaise with and influence key stakeholders

• Ability to coordinate procedures and follow up between different stakeholders

• Hands-on mentality – able to balance long-term strategic goals with short-term operations and execution

• A team player with exceptional people skills

• Time management and organization: ability to break down complex projects into smaller tasks and independently follow up on them

What we offer:

• Remote full-time work. We are a remote-first company. Our people have an opportunity to live anywhere in the world

• Opportunity to grow as an expert. We have extensive opportunities for development within the company and we offer reimbursement of external training costs

• Digital nomad culture, we regularly send our employees on trips around the world

• Bonuses for outstanding task results and successful recommendations for open vacancies up to $5000 gross

• Our own line of branded clothing and accessories with corporate logos for various occasions

• Internal gamified gratitude system: get bonuses from your colleagues and exchange them for days off and our merch

• Paid vacation of 28 calendar days, paid sick leaves, and extra 7 paid wellness days per year

• Health benefits after the probation period

• Compensation for online English classes (and other 49 languages as well) after the probation period

• Children's education reimbursement. 50% compensation for the costs of kindergarten or school, up to $1000 gross per year per child according to the paychecks after the probation period

• Workplace organization (compensation for your workplace up to $ 1000 gross once every 3 years according to the paychecks: rent of the co-working room, equipping the working place at home (desk, chair, Internet, etc.) after the probation period

Sounds good? Join us now!