Sales Operations Specialist

Sumsub is the one verification platform to secure the whole user journey. With Sumsub’s customizable KYC, KYB, transaction monitoring and fraud prevention solutions, you can orchestrate your verification process, welcome more customers worldwide, meet compliance requirements, reduce costs and protect your business.

Sumsub has over 2,000 clients across the fintech, crypto, transportation, trading, e-commerce and gaming industries including Binance, Wirex, Avis, Bybit, Huobi, Unlimit, Flutter, Kaizen Gaming, and TransferGo.

We are now looking for an Sales Operations Specialist for the Asia–Pacific market to refine our communications with clients and build strong business relationships.

What You Will Be Doing:

• Managing accounts from onboarding to renewal

• Managing and guiding clients on all levels: technical, business, and product (collaborating with other teams)

• Working on quotes, agreements, and NDAs – making sure the client’s onboarding journey is smooth and quick

• Researching & identifying potential prospects based on strategy development aspects

• Maintaining highly targeted outbound outreach (incl. email, phone, LinkedIn, etc.) to source meetings with key prospects

• Introducing clients to the new features and handling new feature releases

About You:

• Fluent Chinese speaker

• Great command of English

• Demonstrated account management experience in sales in B2B cloud/SaaS software or financial services/compliance/crypto

• CRM pipeline management notion

• Excellent communication and negotiation skills with strong attention to detail

• Quick learner, ready to work in a fast-pacing and developing startup environment

• Ambitious and willing to grow within a sales team

• Responsible, detail-oriented, and self-organised

What We Offer:

• Competitive compensation in compliance with your professional expertise, and bonus program

• Working with a product that matters. Our technology helps to protect millions of users and many online services worldwide.

• International project. Our team works from offices in Berlin, Limassol, London, and Miami, our customers are spread from Mexico and the USA to Hong Kong, South Korea, and Singapore.

• Remote first company – work from anywhere in the world

• Paid vacation and sick leave

Sounds like a great opportunity for your career development? Then go ahead and apply!

We are a global community of innovators, creators, and thinkers, and we believe that diversity fuels our innovation. Sumsub is proud to be an equal opportunity employer, committed to building a diverse and inclusive workforce. We welcome applications from people of all backgrounds, cultures, genders, experiences, abilities and perspectives. Join us in shaping the future inclusively.