Social Media Manager

👋 About Us

At The/Studio, our vision is to empower individuals, regardless of their expertise, to unleash their creativity and bring their unique ideas to life through the production of custom products. We are committed to delivering top-quality customized products that not only exceed expectations but also provide a seamless and awe-inspiring experience via our exceptional team and AI-integrated systems. By shouldering the manufacturing burdens, we liberate our customers to focus on their true passions, driving them towards remarkable success and fulfillment. Together, we turn dreams into tangible realities and shape a world where creativity knows no bounds.

Our headquarters are in Los Angeles, California, but we are a truly global company with team-members across the U.S., Europe, South America, Africa, and Asia/Pacific. We have gone to a fully remote working platform so that we can attract the world’s best talent.

All roles at The/Studio are 100% remote from anywhere in the world, as long as you have all your tools and a fast, stable internet connection!

We know that some applicants will not meet all the requirements, so we encourage you to apply anyway so we can determine if something else might be a good fit!

💻 The Role

The Social Media Manager will take a strategic lead in crafting, managing, and optimizing social media initiatives that align with our business goals. This role requires a blend of creative vision and analytical skills to develop campaigns that increase brand presence, foster community engagement, and support overall marketing objectives. You’ll work closely with marketing, content, and creative teams to ensure a cohesive and impactful social media strategy across all channels.

Key Responsibilities:

Strategic Planning & Execution:

• Develop and execute a comprehensive social media strategy to align with the company's business goals, brand identity, and marketing objectives.

• Create and manage a social media content calendar, ensuring timely and relevant posts across all platforms.

• Plan, test, and implement paid social media campaigns to expand reach, increase engagement, and drive conversions.

Content Strategy & Creation:

• Oversee the creation of social media content that resonates with target audiences, maintains brand voice, and encourages engagement.

• Collaborate with the content team to ensure content is optimized for each platform and tailored to audience preferences.

• Manage the production of creative assets (e.g., graphics, videos, copy) to support social campaigns.

Analytics & Reporting:

• Monitor and analyze social media performance, using insights to adjust strategies and improve campaign results.

• Track key metrics such as engagement, reach, conversion rates, and audience growth, providing actionable insights to stakeholders.

• Regularly report on performance to senior leadership and make recommendations for continuous improvement.

Community Engagement & Brand Management:

• Cultivate an active and engaged online community by responding to comments, direct messages, and mentions.

• Monitor brand sentiment across social platforms and proactively manage the company’s online reputation.

• Identify opportunities to increase brand visibility through influencer partnerships, collaborations, and other social media initiatives.

Market Research & Trends:

• Stay on top of social media trends, new features, and best practices to keep the brand’s social presence innovative and relevant.

• Conduct competitor analysis and audience research to identify opportunities for growth and differentiation.

• Provide strategic recommendations to enhance the company's presence on emerging social media platforms.

Qualifications:

• Experience: 3+ years of experience in social media management, with a strong focus on strategy and performance. Previous experience managing social media for brands or in-house teams in a remote, startup environment is preferred.

• Skills:

  • Proven experience in developing and executing strategic social media campaigns.

  • Strong understanding of social media platforms, algorithms, and trends.

  • Proficiency in social media management and analytics tools (e.g., Hootsuite, Sprout Social, Google Analytics, Facebook Insights).

  • Excellent written and verbal communication skills with a creative approach to content development.

  • Strong analytical skills and ability to interpret data to inform decision-making.

• Creative & Strategic Thinking: Ability to balance creative vision with data-driven strategy to achieve business objectives.

• Team Collaboration: Ability to collaborate effectively with cross-functional teams including marketing, content, and design.

Preferred Qualifications:

• Experience with paid social media advertising (Facebook Ads, Instagram Ads, LinkedIn Ads, etc.).

• Knowledge of influencer marketing and brand partnerships.

• Experience with eCommerce or B2C social media strategies.

Why Join Us?

• Opportunity to work with a passionate, creative, and supportive team.

• Room for growth and advancement in a rapidly expanding ecommerce business.

• Competitive salary and benefits package.

• Flexible working hours and remote work options.

💡The/Studio’s Company Values

• Intellectually curious - possesses a natural disposition and comfort to ask questions, challenge the status quo, and a desire to ‘get to the bottom of things’ if they see something not quite right

• Self-motivated with a meaningful reason to deliver excellence

• Good communication skills that enhance collaboration, minimize misunderstandings, and at a frequency that is appropriate for a remote team

• Radical candor - Coachable, accepting of constructive negative feedback and willing to provide constructive negative feedback where applicable

• Operates with a level of urgency - values immediate action where prudent, enables quick decision-making, swift problem-solving, and seizing opportunities in a dynamic business environment

• Natural customer centricity - has an affinity to always start their train of thought or analysis with the customer’s perspective, bias towards talking to the customer to understand them

• Results-driven - focuses on achieving and exceeding measurable objectives
  

🔎 Our Typical Hiring Process

1. Submit an application. IMPORTANT: Please submit your resume/CV in English

2. Initial Chat with Global Recruiter

3. Hiring Manager Interview

4. Assessment/Case Study - if applicable

5. Final Interview

Note that every role is different, so the process may vary depending on the requirements of the role. Regardless of the result, we always inform candidates via email.

At The/Studio, we know that our Company's strength lies in the diversity of our team. The/Studio is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal opportunities for all applicants and individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation.