About 42 Agency

42 Agency is a B2B performance marketing and RevOps studio that helps high-growth companies scale demand generation and revenue operations. We’re a distributed team passionate about creating smart, scrappy, and scalable strategies for ambitious SaaS and tech brands.

As we grow, we’re looking for an Operations Manager to help us run a tight ship—managing our internal systems, streamlining processes, and enabling the team to do their best work. This role sits at the center of the agency, with touchpoints across HR, finance, client onboarding, and project coordination.

What You’ll Be Doing

🔧 Operations & Process Management

Own and improve internal workflows by building and maintaining SOPs for HR, finance, onboarding, campaign setup, reporting, and more.
Help document and enforce playbooks for internal and client-facing processes.
Spot inefficiencies or bottlenecks and proactively implement process improvements.

🧠 People Ops & HR Support

Administer our HR system (Rippling), including onboarding/offboarding, time-off tracking, and record-keeping.
Coordinate payroll, contractor agreements, and assist with compensation adjustments.
Maintain and update employee/contractor documentation and ensure compliance with relevant labor laws.

💸 Finance & Bookkeeping

Work with our bookkeeping partner (Ceedar) to manage monthly reconciliations and reporting.
Oversee invoicing, accounts receivable (AR), and accounts payable (AP).
Assist with internal budgeting, forecasting, and reporting in collaboration with the Founder.
Track subscriptions, tools, and vendor costs; manage renewals and deactivation workflows.

🤝 Client & Team Coordination

Support client onboarding by coordinating logistics: contracts, shared Slack channels, Drive folders, and systems access.
Act as the point person for chasing down client approvals and deliverables (e.g., creative sign-offs, feedback loops).
Help coordinate between client-facing team members (Growth, RevOps, Design) to keep things moving and avoid bottlenecks.

📌 ClickUp & Project Support

Own ClickUp task and project management: ensure hygiene, enforce templates, create new workflows, and support task delegation.
Help set up campaign trackers, launch checklists, and reporting cadences.
Monitor active projects and remind team members of key deadlines or updates.

🔐 Back Office & Admin

Manage internal tools and systems, including access control, account creation, and deactivation.
Coordinate insurance, document storage, and other compliance admin.
Keep internal knowledge base (Notion or GDrive) clean, updated, and useful.

What We’re Looking For

3–5 years in an operations, HR, project coordination, or finance support role (agency or startup experience preferred).
Strong organizational skills, attention to detail, and comfort juggling multiple projects.
Proactive mindset—you’re the kind of person who sees something broken and fixes it before being asked.
Experience managing tools like Rippling, ClickUp, Slack, Google Workspace, and Notion.
Clear, professional communicator (written and verbal).
Comfortable working autonomously in a fast-paced, remote environment.

Bonus Points If You Have

Experience with bookkeeping platforms (e.g. QuickBooks, Xero) or working with external accountants.
Familiarity with client onboarding or working with creative or marketing teams.
Exposure to basic finance principles (budgets, P&L, forecasting).
Knowledge of labor laws in Canada or the US.

Compensation

💰 Compensation:

$48,000–$60,000 CAD annually, depending on experience & location. We use a COL formula to calculate the compensation based on factors like cost of liiving, experience, skilset & other factors. This is a fully remote role with flexibility across time zones.

Perks & Benefits

Flexible work hours and fully remote team
Quarterly offsite meetups (virtual or IRL)
Opportunity to shape the internal foundation of a fast-growing B2B agency
Transparent culture and flat hierarchy
Room to grow and own more responsibility over time

Operations Analyst / Manager