Revenue Operations Manager

About A2X

A2X is the gold standard in ecommerce accounting automation for Amazon, Shopify, eBay, Etsy, and Walmart sellers. Beloved by 12,000+ scaling brands and the world's leading ecommerce accounting practices, A2X has over 2,500 5-star reviews across Shopify, Amazon, QuickBooks, and Xero app stores.

The team that delivers our customer experience is 100% remote, with employees across North America, Europe, Australia, New Zealand, and more!

We’re looking for individuals who dream big, work hard, are empathetic, and curious. Collaboration in a remote environment is at the heart of what we do. Through our shared work, we create a supportive, inclusive, and innovative environment. If this resonates with you, please continue reading...

What you’ll do:

As our Revenue Operations Manager, you’ll help design, instrument, track, and optimize our go-to-market (GTM) process. You'll own HubSpot and ensure we're using it to its full extent to deliver delightful and high-converting customer experiences. Although this role reports into marketing, you'll get to work cross-functionally with marketing, sales, partner success, and data teams.

• Design, maintain, and optimize GTM processes with support from GTM leaders to ensure a seamless, high-converting customer experience from traffic to loyal customer.

• Manage and maintain the GTM tech stack, ensuring data quality, hygiene, and optimal workflow automation across teams and tools (HubSpot, Intercom, and more).

• Create and manage GTM reports and dashboards, providing actionable insights and recommendations to GTM team leaders.
  

Key Required Skills:

• 3+ years experience in an operations, analyst, or relevant role in a fast-paced, data-driven company - B2B and SaaS experience is a plus.

• Strong experience with HubSpot is a must.

• Experience working cross-functionally with sales, marketing, and other teams.

• Analytical and data-driven mindset.

• Strong communication and interpersonal skills.

• A spidey-sense for problem-solving and explaining complicated things quickly.

• Comfort with ambiguity.

• Deep curiosity, with a willingness to learn and ask questions to get to better solutions.

What you can expect from us:

• A chance to shape the future of A2X.

• A collegial, global remote work environment that cares for one another, with physical meetups in Toronto and Auckland (when it’s possible!).

• Ownership and responsibility: we empower you to make a difference and share ideas.