Revenue Operations Manager

At BioRender, our mission is to accelerate the world’s ability to learn, discover and communicate science. We are passionate about democratizing science communication in order to accelerate scientific discovery and understanding. We're looking for amazing people to help create the world’s go-to-place and platform where science is communicated. Come join us!

About the role

As a founding member of our operations team, you will work closely with our Director of Revenue Operations and play a key role in developing the strategy, processes, and analytics that inform our go-to-market motion and power our growth engine! To do this, you will gather, analyze, and synthesize data across sales and business performance metrics, and recommend a course of action that will deliver measurable results (e.g. increased bookings or process efficiency). 

You will work collaboratively with our Sales, Customer Success, Marketing, Finance, and Growth teams to implement your data-driven recommendations. In parallel, you will establish and oversee reporting for key revenue and sales productivity metrics.

BioRender is remote-first, and this role is open to anyone located in Canada or the US. You can read about BioRender's interview process here!

Our ideal fit

• You have strong opinions, loosely held: you demonstrate a willingness to learn and challenge the status quo

• You thrive in a fast-paced environment and have experience working cross-functionally to move projects forward

• You're incredibly curious, with a creative and efficient approach to problem solving 

• You are passionate about BioRender’s mission and the acceleration of life science research and understanding

What you'll be doing

• You'll develop a deep understanding of the underlying data architecture supporting sales (HubSpot, Metabase, etc.), and how to use it to report on sales performance in your first month

• You'll review our current GTM metrics and identify any potential gaps in our measurements or ways we can improve our methodology. Where you see an opportunity, you'll define, implement, and own the evaluation of a new or improved metric to surface insights that inform our actions.

• You'll own the preparation of materials for our cross-functional pipeline council, and participate in discussion based on insights, risks, and opportunities you've surfaced

• You'll analyze our funnel dynamics and present your top three recommendations that will drive performance improvements, and an action plan to implement in H2

What you bring to the table

• 2+ years of experience in an operations, consulting, or finance role, ideally in a startup environment

• Advanced Excel skills (you're comfortable with advanced functions, pivots, vlookups, etc.!)

• An understanding of SaaS business models; experience in a sales or CS role is a bonus

• Proficiency in CRM reporting (Hubspot, SFDC, or Dynamics) and SQL experience is an asset

• Experience in or understanding of the life sciences space is a plus

Why join us?

• We are mission-driven, and work collaboratively towards our shared vision of improving scientific communication and accelerating scientific discovery: BioRender figures have appeared in more than 16,000 publications!

• It’s a product that users love! We have a world-class NPS and a community of loyal fans. Check out our Testimonials page to see what our customers are saying about us: https://biorender.com/testimonials/ 

• We are profitable, funded solely by user growth, and growing more than 200% YoY with users in 200+ countries.

• We're proud that half of our team members are women (including those in leadership positions), and 65% of our team are BIPOC! BioRender is an equal opportunity employer, and an inclusive hiring process and work environment is a part of our DNA

• We’re remote-first and have team members across Canada and the United States. A physical office in Toronto is available, but you have the flexibility to work from anywhere.

• We’re backed by top investors, accelerators, and some of the most successful life science entrepreneurs and philanthropists in the world including Y Combinator, Malala Fund founders, and Fifty Years VC.

• We are committed to building a warm, inclusive, and diverse environment. Check out how we make sure our employees come first.

You can read more about the BioRender interview process and FAQs here!