Account Director (Pharma agency, Digital)

Account Director

We are looking for a strong Account Director with launch and digital experience to join the team. The Account Director will successfully lead the assigned client account(s) by providing sound, innovative, and strategic Account leadership. This individual will be required to establish and maintain senior client level contact, leading to positive and effective client/agency relationships.

About Fishawack Health

Fishawack Health (FH) is a leading global commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

The future of health is fast-paced and complex, demanding a different approach. Established in 2001, our 1,300+ healthcare experts combine their knowledge and expertise across our 4 core disciplines — Consulting; Medical; Policy, Access, Value, Evidence; and Marketing.

Working across the product and service lifecycle, together with our teammates in shared creative teams (Creative Studio, Editorial Services, Motion, Digital, Events, and Media) and Group Services, we engage our collective force to innovate and solve the complex healthcare challenges of today and tomorrow.

We live and breathe our five values in everything we do: We are authentic. We value difference. We play for the team. We own the challenge. We enjoy the journey. At Fishawack Health, we imagine a healthier world and build the connections to make it happen.

 Job Responsibilities:

• Ensure client satisfaction

• Be the expert on the client’s business

• Responsible for brand planning, strategic and tactical deliverables, and profitability of all assigned brands

• Leads assigned agency team to deliver for clients, ensuring all work is on strategy, on time, and on budget

• Leads meetings and contributes strategically not only in tactics but also brand positioning and brand plans

• Leading agency team and partners

• Is a role model for leadership skills

• Displays a personal ownership and responsibility for the brand

• Leads meetings and contributes strategically not only in tactics but also brand positioning and brand plans

• Effectively leads and supports agency POV

• Establishes collaborative partnerships with all day-to-day functional agency team leads (Strategy, Creative, Science, Project Management)

Desired Skills and Experience:

• Must possess a deep and thorough understanding of the pharma/healthcare advertising industry, including new product launches

• Strong digital omni-channel background

• Demonstrated effectiveness in managing multiple clients across an organization and agency partners

• Marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution and measurement

• Demonstrated success at developing valued relationships with senior-level clients, and building relationships across all client levels

• Demonstrated success as strategic partner to clients

• Digital and multi-channel experience

• Must have proven success at identifying opportunities and securing organic client growth

• Strong organization and interpersonal skills

• Superior presentation skills

• Strong financial acumen - demonstrated success in ensuring cost effectiveness and productivity

• Supervisory experience, with strong leadership skills

Required Qualifications:

• 10+ years of agency account management experience, with at least five years of pharmaceutical advertising experience

• Experience developing and leading drug launches

• AOR experience strongly preferred

• HCP campaign experience required

• Strong client relationship/management experience

• Experience developing, producing and leading multi-channel marketing solutions required

• Candidates must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint

• Must be open to travel as required from time to time

• BA/BS degree required

What we can offer

• Fishawack Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

• At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

• We are committed to embedding diversity and inclusion in every aspect of our organization to encourage diversity of thought, inclusive behavior, and innovative solutions. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

• We have offices in 19 city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.

 Reasonable adjustments

Fishawack Health is an equal opportunities employer and place where everyone is welcome. We believe success lies in our differences and only by embracing these differences can we build a healthier world together. We strongly encourage people from minority backgrounds, LGBTQIA+, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

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