VP-Account Director (Pharma Agency, Digital)

Salary: $Competitive + excellent benefits (bonus, pension, healthcare, life cover etc.)

Location: Fully remote, Chicago, IL

About the role

We are seeking a VP, Account Director to successfully lead key client account(s) at a global pharma agency by providing sound, innovative, and strategic leadership. This individual will be required to establish and maintain effective senior-level client relationships. The VP, Account Director is responsible for client success and satisfaction, brand planning, strategic and tactical deliverables, and profitability of all assigned brands. The VP, Account Director will also play a significant role in new business activities and initiatives.

About Fishawack Health

Fishawack Health (FH) is a leading global commercialization partner for the biopharmaceutical, medical technology, and wellness industries.

The future of health is fast-paced and complex, demanding a different approach. Established in 2001, our 1,500+ healthcare experts combine their knowledge and expertise across our core disciplines — Medical; Marketing; Policy; Value, Evidence, and Access; and Consulting.

Working across the product and service lifecycle, together with our teammates in shared creative teams (Creative Studio, Editorial Services, Motion, Digital, Events, and Media) and Group Services, we engage our collective force to innovate and solve the complex healthcare challenges of today and tomorrow.

We live and breathe our five values in everything we do: We are authentic. We act with integrity. We value difference. We play for the team. We enjoy the journey. At Fishawack Health, we imagine a healthier world and build the connections to make it happen.

What you’ll do

• Own and lead the client’s business within the agency. Lead the agency team with a thorough knowledge of marketing strategy, competitive landscape, challenges and opportunities that will influence the brand, market research techniques, brand planning, promotional venues, scientific background, and medical/legal requirements

• Develop and maintain senior-level client relationships, providing value as a strategic thinker, problem solver, and team leader

• Lead agency teams in annual brand planning

• Build and support a strong and strategically focused client/agency team

• Direct and motivate Account Supervisors and Senior Account Executives to effectively deliver value to our clients

• Guide team members’ career paths and skills development; conduct and coach direct reports and team members through regular feedback sessions

• Manage and monitor account financial performance, including group productivity and profitability

• Collaborate with creative team to initiate, develop, and produce the best possible creative product

• Ensure proper management of issues regarding timelines and cost efficiencies

• Propose and supervise client relationship-building activities

• Develop, monitor and/or advance internal operating procedures with Project Management Department to ensure efficiencies

• Identify and participate in the development of new business opportunities with existing or prospective clients

About you

• Must possess a deep and thorough understanding of the pharma/healthcare advertising industry

• Digital marketing acumen and demonstrated experience in leading an integrated agency team in brand planning, budget development, execution, and measurement

• Demonstrated effectiveness in managing multiple clients and account teams

• Demonstrated success at developing valued relationships with senior-level client management

• Demonstrated success as strategic partner to clients

• Digital and multi-channel experience

• Must have participated actively in new business initiatives including planning and pitch presentations

• Must have proven success at identifying opportunities and securing organic client growth

• Superior presentation skills

• 12+ years of Brand AOR account experience, 5+ years of pharmaceutical advertising agency experience preferably in unbranded, disease awareness, patient marketing and education.

• 5+ years of leadership and supervisory experience

• Experience developing, producing, and leading multi-channel marketing plans and initiatives required

• Candidates must demonstrate hands-on proficiency in developing and delivering presentations in PowerPoint

• Must be able to travel based on client business needs (client meetings, market research, etc.)

• BA/BS degree required

What we can offer

Fishawack Health aims to empower every employee to develop and thrive. We empower our team with the tools, skills, and support needed to think differently and to solve healthcare’s most complex challenges.

At the center of our people-led culture is our Career Experience team, whose mission is to provide every employee with a purpose-driven career. We also pride ourselves on our personalized learning approach to ensure you receive the training you need to help you grow within the company and take advantage of our global scale and scope.

We are committed to embedding diversity and inclusion in every aspect of our organization to encourage diversity of thought, inclusive behavior, and innovative solutions. As part of our commitment to building a healthier world, every employee is also encouraged to participate in our community engagement efforts, which support a wide range of healthcare programs and wellbeing causes worldwide.

We have offices in 19 city hubs across North America, Europe, and Asia, geared toward collaborating, training, socializing, and coming together as a global organization while maintaining and fully supporting flexible working practices. Our compensation and benefits package is benchmarked across the industry. We offer a generous company pension/retirement plan, private medical insurance, comprehensive employee wellbeing initiatives, compelling time-off policy, plus many other excellent employee benefits.

Reasonable adjustments

Fishawack Health is an equal opportunities employer and place where everyone is welcome. We believe success lies in our differences and only by embracing these differences can we build a healthier world together. We strongly encourage people from minority backgrounds, LGBTQIA+, parents, and individuals with disabilities to apply. If you need reasonable adjustments at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/them/theirs, etc).

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