Retention Marketing Specialist

FxPro is a leading international fintech company with a strong global footprint. With offices in Limassol, London, Monaco, Nassau, and Dubai, our multicultural team of over 400 professionals from 22 nationalities drives innovation and excellence in the industry. We believe every team member plays a vital role in our continued success.

As a Retention Marketing Specialist with experience in CRM, you will have the opportunity to grow your skills in data-driven marketing.

Responsibilities

• Support in setting up personalized user journeys based on behavior and segmentation

• Assist in refining client segmentation methods and exploring new ways to engage users

• Work with internal teams to support CRM product adoption and uncover opportunities for improvement 

• Configure and manage communication tools such as push notifications and email campaigns

• Create and schedule visually appealing emails and push notifications; assist with automated flows

• Monitor and evaluate CRM campaigns by collecting and analyzing performance data

• Participate in A/B testing to improve messaging, timing, and content effectiveness

Requirements

• 1–2 years of experience in CRM, email marketing, or a related role

• Familiarity with email marketing tools and campaign management

• Strong organizational skills and attention to detail

• Good communication and collaboration abilities

• Interest in working with data and improving customer experiences

• Basic knowledge of HTML for email setup is a plus

Our benefits

• Excellent compensation package

• Medical insurance

• Provident fund

• In-house gym with a personal trainer

• Free daily lunch catering, snacks, and beverages

• Company discount card for various products & services

• 21 days of annual leave and 10 days of sick leave annually

• Shuttle bus service from Limassol

• Birthday certificate voucher

• Relocation bonus and visa/work permit support