Senior Clinical Account Executive

About Lark

Lark is the world's largest A.I. healthcare provider, contracted to manage 30M+ patients living with or at risk of chronic disease. Lark is a companion app on the user’s phone providing real-time coaching, guidance, and health insights to users. We are on a mission to disrupt the healthcare industry and make the world a healthier, happier place. Come join our team!

The Role

In this role you will be responsible for identifying market opportunities, playing a pivotal role in driving new revenue growth. Your contribution will align with the annual plan, and execute an upsell strategy to pull through Lark’s services, specifically targeting contracted Pharmacy Benefit Managers (PBMs). As a critical member of our team, you will navigate the intricacies of the market landscape, identifying avenues for expansion and revenue optimization. Your role demands a deep understanding of market dynamics, a strategic mindset, and a proactive approach to aligning our offerings with the evolving needs of PBMs. If you thrive in a fast-paced environment, are adept at strategic planning, and are eager to make a significant impact in the healthcare sector, this role offers a unique opportunity to contribute to our ongoing growth and success.

What You’ll Do

• Lead the pull-through strategy of PBM downstream eligible business into Lark Health’s products and services (employers, unions, municipalities, etc)

• Coordinate executive reporting, project communication, management of issues logs and change requests, manage deliverables, and ensure resolution of escalated issues

• Develop and coordinate Marketing/Sales presentations and materials for use by PBM to pull through and up-sell Lark’s products to their downstream clients

• Responsible for the implementation and follow-through of strategy that includes change management, sponsorship and buy-in, and advocacy efforts to obtain business results

• Provide thought leadership in PBM-managed care professional meetings through sponsorship, presentations, and panel engagement

• Lead, identify, track, and report all upsell activities related to assigned PBMs

• Develop, monitor, and track metrics to support the budget and provide monthly performance reports to leadership

• Manage variance process, recommend staffing plans, and appropriately coordinate staff additions; along with growth business case to support a positive ROI

• Train additional associates who support the organization and coordinate all sales training activities

• Serve as subject matter expert for PBM contract language as it relates to successful and profitable implementation of PBM clients

• Respond to select requests for proposals (RFP), requests for information (RFI) or requests for quotes/re-price (RFQs) as needed

What You’ll Need

• Registered Pharmacist or Pharm.D. with PBM client-facing experience

• Have requisite industry knowledge in healthcare, health insurance, or PBM’s

• Strong project management experience 

• Experience writing proposals supporting the upsell of clinical products or similar services

• Pharmacy claim analysis experience preferred-NCPDP transaction set

• Financial and statistical reporting knowledge and experience

• A decisive individual who possesses a strategic focus as well as an operational, implementation, and detail-oriented perspective

• A strategic planner with sound technical skills, analytical ability, good judgment, and strong operational focus

• Demonstrated ability to manage multiple priorities and deadlines

• Know how to use data to build compelling presentations

• Willingness to travel 10-30%

Working at Lark 

Lark offers the option to work remotely in the United States.  U.S. Salary Range: $125,380 - $202,300 plus bonus incentives. The salary offered to a selected candidate will be based on several factors, including location, level, and will vary depending on confirmed job-related knowledge, skills, and experience. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation, such as a stock award program, as applicable. The company is headquartered in Mountain View, CA.

Lark is an Equal Opportunity and Affirmative Action Employer. We believe that diverse teams foster innovation and add to our mission-driven culture. We strongly encourage people from underrepresented groups to apply.

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